Client Services Coordinator

  • Full-time

Company Description

Gibney attorneys share a common vision: a dedication to providing every client unparalleled personal attention, innovative solutions and practical and economical counsel. We value the contributions made by every attorney, paralegal and employee in advancing that goal. We are proud that we have remained trusted advisers to many of our clients for decades and that many of our attorneys and staff have spent their entire careers together at Gibney.

We are a team of passionate lawyers focused on collaboration and innovation. A testament to our culture, many of our attorneys, paralegals and staff have been with the firm for decades. A modern firm with traditional values, we set high standards for client service and have established a uniform level of quality that permeates the firm. We are ahead of the curve in our ability to design strategic solutions and programs for our clients, and all aspects of our legal and business operations are crafted with this goal in mind. With over 50 attorneys in New York and San Francisco, we look for attorneys and staff that share our vision.

At Gibney, we believe in a firm culture that promotes and appreciates diverse perspectives, backgrounds, and experiences.  This philosophy not only creates a better work environment, but enhances the quality of work and results we deliver to our clients.  

Job Description

We are seeking a Client Services Coordinator to work in a fast-paced environment assisting attorneys and paralegals with day-to-day tasks.  This position requires an intelligent, highly detail-oriented person with excellent organizational skills. You will be required to multi-task and think fast on your feet.  You will interact with attorneys, paralegals, managers and clients on a daily basis. 

Below are some of your duties.  You may be required to perform these and many others.  Your duties may change depending on the needs of the department: 

  • Responding to general queries from clients, and providing status updates
  • Handling high volume of case initiations, independently tracking process to complete required tasks in a timely manner
  • Assisting paralegals and attorneys with the preparation of petitions and applications which includes corresponding with clients and government agencies, collecting evidence and visa documentation from clients and reviewing for accuracy and completeness
  • Organizing and maintaining client documents and files
  • Maintaining client database, ensuring data accuracy
  • Completing scanning and document profiling projects
  • Assisting with other projects as necessary

Qualifications

  • 4 year college degree
  • 1 year of US immigration experience as paralegal or client coordinator or university international student officer is required
  • Some office experience is required
  • Strong interpersonal skills and the ability to interact effectively with people at all organizational levels of the firm
  • The ability to prioritize and be highly organized
  • Microsoft Office skills (Word, Excel, Outlook)

Please provide a cover letter and resume when applying for this position

Additional Information

We offer a competitive compensation arrangement and a collegial work environment.  Please provide a cover letter and resume when applying for this position