Senior Manager - Logistics Operations and Analytics

  • Full-time

Company Description

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that rethinking each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – putting data and digital to work to create bold, lasting results – because transformation happens here. Get to know us at Genpact.com and on LinkedIn, Twitter, YouTube, and Facebook.

Job Description

The Logistics Senior Manager Role will be in integral part of the Logistics Operations and Analytics team running Logistics operations across US geography including tools, data governance and translating all that into terms PC business clients can easily understand and use. The successful candidate will lead, train, implement, and improve Logistics and Routing concepts across PC business functions.

Responsibilities

The resource will work with a cross functional team and will maintain, analyse, make system /process recommendations, tender loads to carriers, support logistics analyses and to execute policy and process as required.

Supporting the day to day operations of the logistics operations team.
Responsible for routing of Inbound Shipments and shipments for Graphics, Fixtures etc.
Handling both planned and unplanned shipment management.
Handling inbound, wholesale outbound, domestic bypass shipments and pool liaison, utilizing the Transportation Management System.
Responsible for store support and UPS support as needed.
Analyze logistics costs against budget and trend, Issue data, report and KPIs to senior management.
He/ she will work on identifying cost saving initiatives in collaboration with Offshore teams and other customer partners as needed.
He/she will have to be a part of the RFP Processes with carriers and support the team and customer as needed during these processes.
Work closely with the carriers and resolve any pick up, in route and delivery issues (Late pickup/ deliveries).
Work as required with external and internal customers / stakeholders to improve cost accuracy and visibility.

Qualifications

BE/B- Tech, BCA, MCA, MBA, BSc/MSc
Excellent team player, Excellent spoken and written English
Ability to react quickly and clearly to requests
High level of attention to detail
Ability to be independent and work through requirements independently.
Managing Transportation and Shipment functions
Minimum of 8 plus years in Logistics or Supply Chain in a retail environment
Good to have proficiency in a TMS
Good Understanding of RFP and Bid Process.
Understanding of inbound ocean and intermodal transportation
Preferred qualifications

Position typically works with many levels of the organization; Communication and respect is crucial.
Providing accurate, timely information and working to deadlines is important.
As new tools and reports are deployed, this position will utilize them and build and facilitate user acceptance testing.
Own processes and the operational execution of performance monitoring and improvement routines
Ability to define problems, collect data, establish facts.
Great at communication, collaboration and presentation Skills
Project management skills desired
Ability to challenge status quo
Flexible, organized, multi- task great teammate
Influencing skills and interpersonal skills
Analytical skills and attention to detail
Team dedication and results delivery orientation
Experience in Logistics operations
Excellent Excel and database analysis manipulation skills

Additional Information

If you are interested in a phone interview please advise a good number
and day/time to reach you. I look forward to hearing from you!