Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that rethinking each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – putting data and digital to work to create bold, lasting results – because transformation happens here. Get to know us at Genpact.com and on LinkedIn, Twitter, YouTube, and Facebook.

Proactive invoice collections to ensure customer adherence to payment terms.
Timely coding of deductions.
Identifying root cause of deductions. 
Timely follow-ups and commenting on collections/deductions.
Obtain appropriate documentation to validate deductions and submit for credit.
Submission and collection of invalid deductions to customers.
Complete monthly reconciliations of accounts including netting of credits/debits.
Complete reporting as assigned.
Assist management in updating SOP’s, forms and processes used to better assist the team and client.
Assist management in the training/ mentoring of new hires.

Qualifications Minimum qualifications
Good analytical and problem-solving skills
Ability to learn ERP systems with preferable knowledge of SAP.
Ability to communicate verbally and through e-mails with businesses
Excellent MS Office skills including MS Excel
Previous work experience
Previous experience of working on continuous process improvements.
Knowledge of collections, concepts of debits & credits.
Ability to multi-task and detail oriented.

If you are interested in a phone interview please advise a good number
and day/time to reach you. I look forward to hearing from you!