Genea is one of Australia's leading providers of treatment for patients facing infertility challenges, with more than 35 years of experience in the field. Our culture is one of innovation, passion and teamwork - we are constantly striving to improve pregnancy outcomes for our patients, while providing the best possible care and support throughout their treatment journey. 

We currently have an opportunity for an experienced Patient Finance Officer to join our team on a full time 12 month contract basis. This is a super varied role that is responsible for quoting, payments, invoicing and lodging of all patient services.

Your responsibilities will include (but not limited to):

• Preparation of fee estimates
• Keeping invoicing system up to date with provider numbers for Genea's day surgery units & treating doctors
• Lodging claims to medicare & health funds
• Processing payments for all invoices raised
• Liaising with credit control over payments to chase and health fund payments
• Phone,email and sms queries

This role will suit a good alrounder, someone who has solid administration experience and enjoys variety in their work. The patient finance team provides key support internally as well as to our patients, you must be someone who works collaboratively and really cares about what you do. 

To be successful you will have; 

• Strong administration experience with some exposure to finance. 
• A high level of accuracy and attention to detail in your approach to work
• Working knowledge of Medicare processes and rules preferred
• Excellent communication skills and a positive, flexible attitude 

Working for Genea

Genea is all about people, the team that you work with and the patients we are so passionate about providing the best possible outcomes to. Regardless of your role, everyone in the business plays a part in this. Join an organisation that is constantly evolving and trying to do better, we have a very open culture that fosters innovation.

We work hard to look after our staff - we value our people and their wellbeing. Genea is a certified Family Friendly Workplace (2021), we offer flexible working hours, a hybrid work model (work between home and the office) and a range of benefits including our wellbeing program (good for you), social club, leasing options, corporate insurance discount and support options (EAP, Parents at Work).