We are for family. For people, for success, for love, for innovation, for each other.

Genea is for family, all types. Family defines us, our actions, our vision, our unity. At the core of our business is our people - our team is what makes Genea a truly great place to work. 

Currently we are looking for a Medical Receptionist/PA to join our Genea Canberra Clinic
Working as a Medical Receptionist/PA, this role  is responsible for administrative requirements including reception, patient bookings, administration, office management and handling any support requirements as they arise. 

We are seeking an experienced receptionist/administrator for this role, someone who is confident in working on a front desk reception while providing a range of administrative support tasks (a real multitasker).

To be successful in this role you will have excellent administration skills, confidence with learning new systems, the ability to work in a busy role and exceptional customer service skills (this is key to the service & care we provide our patients).

In addition you will have: 

• At least 3 years experience working in a similar role as a Doctors PA/Medical Secretary in a medical practice. Experience in Reproductive Medicine or Women’s Health an advantage.

• Ability to liaise effectively and empathetically with patients, internal stakeholders and customers

• Strong computer skills and Advanced working knowledge of Medical practice software

• Intermediate level of use of Microsoft Outlook, Excel and Word

• Highly organised with strong sense of urgency and ability to prioritise appropriately

• Familiarity with Medicare rules and processes and medical terminology

• Competent with medical billing and invoicing processes including managing daily banking 

• Be self-motivated with the ability to work and complete tasks unsupervised 

Our staff tell us it is the people they work with that makes them stay, the Genea family. That, and our exceptional success rates. It is pretty special working for one of Australia's leading IVF clinics.

And what's in it for you?

We know it's important to look after our staff, so Genea offers a number of perks including;

• Social club – Join up and you will be invited to attend regular events throughout the year. A great way to meet and socialise with the broader Genea family.  
• Glow - Our online recognition and rewards portal. Access discounts at over 350+ retailers as well as accessing recipes, fitness classes and mindfulness sessions
• Learning and development – Ongoing opportunities for continuous education through Education Days, internal development, conference opportunities and companywide initiatives
• Certified Family Friendly workplace 2022/23 – including 12 weeks paid parental leave after 6 months regardless of gender, flexible work arrangements, access to parents at work for support, access to prima for support, breast feeding rooms and remote working opportunities.
• Flexible working options dependent on your role