Hiring for a prestigious "Executive Security" providers for Goregaon, Mumbai location.

Job roles and responsibilities:

1)  Collecting and analyzing customer data

2) Using CRM systems to manage relationships

3) Developing new ways to meet customers’ needs

4) Handling customer complaints

5) Overseeing the interactions between customers and key team members.

6) Creating and executing retention campaigns, contract renewals

7) Collaborating with sales, marketing and operations teams to improve the customer experience

8) Cross-selling and Upselling.

Shift timings: General shifts.

6 days working (2nd and 4th Saturday working)

Location: Lotus corporate park, Goregaon east.

Graduate with good communication skills preferred.

Nice to have

• Good Communication and Interpersonal skills