Have you ever wondered why your favorite apps, social media content, and video games load in the blink of an eye? It's likely because of Gcore behind the scenes!

Join a team that collaborates with industry giants like Intel, Dell, NVIDIA, and Equinix to accelerate AI training, provide cutting-edge cloud services, and optimize content delivery.
If you are passionate about transforming the internet and contributing to cutting-edge innovations, come join us at Gcore!

We are a team of over 550 professionals and are seeking a Hardware Engineer to join our Infrastructure Team which maintains and supports Gcore's data center equipment, troubleshooting issues and ensuring an optimized stock of spare parts.

What You will Do:

• Maintain and own the Stock Refill process to ensure timely availability of hardware components.
• Manage and maintain hardware spare parts stock, tracking inventory levels and replenishment needs.
• Maintain and update the warranty information database for all hardware assets.
• Maintain and update the FFC (Form-Fit-Function Class) database for hardware spare parts. 
• Handle and coordinate RMA (Return Material Authorization) cases, ensuring efficient resolution with vendors.
• Troubleshoot and resolve hardware GI (Global Infrastructure) issues, collaborating with internal teams and external partners.
• Document all processes, changes, and resolutions accurately to maintain transparency and compliance.
• Contribute to continuous improvement of hardware management workflows and best practices.

We Expect You to Have:

• Excellent understanding of server architecture and components of PC hardware.
• Good networking knowledge (TCP/IP, DNS, MAC address, ping, traceroute)
• Technical Support experience
• Basic Linux/Unix knowledge.
• Familiarity with GPU clusters and InfiniBand HW.
• Ability to learn quickly, high sense of responsibility and accountability, capability to work autonomously, attention to detail and accuracy, effective communication and advocacy for ideas
• Strong multitasking skills and effective time management abilities.
• Proficient English language skills (at least Intermediate level).

Nice to Have:

• Familiarity with equipment from HP, DELL, Supermicro, Gigabyte, Arista, Cisco, APC.
• In-depth understanding of the operation of network and server equipment, as well as data center infrastructure.
• Experience with BASH, Python and AI to automate tasks.
• Enthusiasm for process automation and a proactive approach to enhancing efficiency.
• A strong desire to learn and stay updated with the latest advancements in hardware and technology.

What We Offer:
We aim to ensure you feel and give your best by offering:

• Competitive salary
• Shift Work / Flexible working hours
• Remote, hybrid, or office work options depending on your role
• Work from anywhere in the world for up to 45 days per year
• Private medical insurance for you and your family*
• 5 additional vacation days*
• Additional fully paid sick leave days*
• Allowance for significant life events and birthdays
• Language classes
• Modern office space with free snacks, drink and entertainment options*
• Team sports activities*

*Please be aware that this benefit may vary depending on your country.

About the Company

Gcore is an international cloud and edge leader in providing first-class web performance, content delivery, and security. Headquartered in Luxembourg, with offices around the world, the company provides its solutions to global leaders in numerous industries.

Millions of people worldwide use apps and play games based on our infrastructure and services: we are trusted by World of Tanks, Albion Online, Avast, Photon, Unity, Sandbox Interactive, and others.

Equal Opportunity Employer

We provide equal opportunity to all applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, gender expression, national origin, disability, or any other legally protected characteristics.