Project Manager (Marketing Operations)

  • Full-time
  • Manager Role: Yes
  • Work Model: Hybrid

Job Description

Job Purpose:

The Project Manager – Marketing Operations is responsible for ensuring structured planning, coordination, and on-time delivery of external marketing initiatives, with primary focus on Applaydu game project (Ferrero/Kinder partnership). This role drives operational excellence across client-facing projects by owning request intake, workflow management, tracking, and documentation, ensuring clear visibility and alignment across stakeholders. Working closely with Product Marketing and cross-functional teams, the Project Manager builds scalable operational frameworks that improve transparency, efficiency, and overall delivery.

Job Responsibilities:

Project Governance & Delivery

  • Own end-to-end operational coordination of external marketing projects from intake to delivery.
  • Structure and maintain project timelines, milestones, and dependencies.
  • Ensure deliverables are aligned with agreed scope, timelines, and quality standards.
  • Support prioritization discussions in partnership with Product Marketing leadership.
  • Proactively identify risks, propose mitigation plans, and escalate when necessary.

Client & Cross-Functional Coordination

  • Act as the operational point of contact for Applaydu marketing initiatives.
  • Maintain visibility and coordinate alignment across stakeholders (Sales, Product Marketing, Creative Agency, and Product/Production teams) to ensure shared understanding of status and next steps.
  • Ensure structured and consistent communication with external stakeholders.

Workflow & Systems Ownership (Marketing Operations)

  • Design and maintain scalable project tracking systems in Airtable.
  • Develop standardized intake processes, dashboards, and reporting frameworks.
  • Drive adoption of operational best practices within the Product Marketing team.
  • Continuously improve workflow efficiency and documentation standards.

Communication & Documentation

  • Facilitate structured internal and external meetings focused on decisions and outcomes.
  • Maintain clear documentation of scope, timelines, and changes.
  • Ensure actions and commitments are tracked and followed through.

Process Improvement

  • Identify operational bottlenecks and recommend structured solutions.
  • Contribute to long-term evolution of marketing operations practices.
  • Support data-driven improvements in forecasting, capacity planning, and resource allocation.

Expected Impact:

  • Predictable and timely delivery of client-facing marketing initiatives.
  • Increased operational transparency across teams.
  • Improved collaboration between internal and external stakeholders.
  • Adoption of scalable workflow systems within Product Marketing.
  • Reduced operational friction and improved planning accuracy.

Check out some projects at Saigon Studio:

Qualifications

Experience

  • Solid experience in Project Management, Marketing Operations, or Client Delivery roles.
  • Experience managing multiple parallel projects with structured tracking and reporting.
  • Experience coordinating cross-functional teams and external stakeholders.

Core Competencies

  • Clear and professional communication in English skills to drive alignment and facilitate decisions across diverse stakeholders.
  • Organizational and prioritization skills.
  • Structured and analytical thinking.
  • Ownership mindset with good attention to detail.
  • Continuous improvement orientation.

Technical & Operational Skills

  • Proven experience with project management and workflow tools (Airtable highly preferred; Asana, Jira, Confluence or similar).
  • Experience working in Agile or fast-paced iterative environments.
  • Ability to structure processes, define workflows, and improve operational efficiency.

Additional Information

Recruitment Process:

  • Screening call;
  • Interview(s);
  • Offer.

Please note:

To ensure a fair and compliant recruitment process under the General Data Protection Regulation (GDPR), please submit your application through the official job posting, preferably via Gameloft website, Gameloft or Gameloft Vietnam LinkedIn pages, or SmartRecruiters. Applications sent via email or LinkedIn messages will not be considered.

Due to the high volume of applications, only candidates whose profiles most closely match the role needs will be contacted by our recruiters. We sincerely appreciate your understanding and interest.

Work Location and Hours:

  • Work location: 207C Nguyen Xi, Binh Thanh Ward, Ho Chi Minh City.
  • Work hours: 08:30 AM - 06:00 PM, Monday - Friday.

Why Join Gameloft?

  • You want to work in an exceptional industry and create games downloaded more than 1 billion times per year.
  • You want to be part of a talented and supportive team of pioneers who have a passion for creating video games.
  • You want to contribute to a vibrant and dynamic atmosphere.
  • You want to join a global company and meet great people around the world.
  • You will work on an employment contract with competitive remuneration and benefits package.
  • You are looking for a fun place to work in the heart of the city.

What We Offer:

  • A hybrid working model with 2 days working from home.
  • A dynamic workplace environment, with over 11+ nationalities, where hundreds of world-renowned game titles were born.
  • A range of well-being events and policies to support employees physically, mentally, and emotionally.
  • An open-space office, a canteen, a billiard table, a ping-pong table, and a foosball table.
  • A gaming room equipped with mutiple devices (PS, Xbox, Nintendo Switch, arcade machine, etc).
  • Various training packages, including internal training, training sponsorship, and e-learning platforms (iLearn, Udemy, O'Reilly,...).
  • Opportunities to collaborate and train with Gameloft worldwide experts and develop yourselves.
  • An attractive monthly salary alongside Tet and other performance bonuses.
  • Minimum 12 days of paid annual leave, plus 5 days of paid sick leave, Christmas leave, Birthday leave, CSR leave,...
  • 100% coverage of mandatory insurance plus extra premium healthcare insurance.
  • A monthly allowance to support lunch meals and working-from-home electricity and Internet bills.
  • Relocation support for international candidates joining from overseas.

What's more?

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