Studio Community Intern

  • Intern
  • Manager Role: No
  • Work Model: Hybrid
  • Platform: N/A

Company Description

Join The Game! 

Leader in the development and publishing of multiplatform games, Gameloft® has established itself as a pioneer in the industry, creating innovative gaming experiences for 25 years. Gameloft creates games for all digital platforms, from mobile to cross-platform titles for PC and consoles. Gameloft operates its own established franchises such as Asphalt®, Dragon Mania Legends, March of Empires, and Dungeon Hunter, and also partners with major rights holders including LEGO®, Universal, Illumination, Hasbro®, Fox Digital Entertainment, Lamborghini®, and Ferrari®. Gameloft distributes its games in over 100 countries and employs 3,000 people worldwide. Every month, 1 billion unique users can be reached by advertisers in Gameloft games with Gameloft for brands, a leading B2B offering dedicated to brands and agencies. Gameloft is a Vivendi company.

Job Description

Under the supervision of the SEA Studio Community Manager, this internship will give you first-hand experience in community management for a leading game developer in the region; from content planning, publishing, & moderation, to reporting.

In this program you will work closely with the PR & Communications teams, Studio Management teams, & play a key role in the Gameloft Hanoi’s exposure on social media in Vietnam & internationally.

Main Responsibilities:

Content planning & publishing – 40%:

  • Defining the content plan for the Studio social media channels & networks, under the supervision of the SEA Studio Community Manager.
  • Publishing content on the Studio social media channels: ensuring a steady flow of approved content on a weekly basis.
  • Identifying content opportunities for the Studio, in collaboration with Studio stakeholders such as the PR & Communications team & Studio Management teams.

Community Moderation, proactive engagement & reporting – 40%:

  • Actively moderate the Studio social media channels, using the social media management tools provided.
  • Reporting on a monthly basis the community performance KPIs: content & channel performance.
  • Developing engagement tactics to encourage the organic resonance of the Studio’s social media content & community activities.
  • Keeping the Studio social media channels as safe as possible: by utilizing the processes/tools/guidelines at hand.
  • Building on community response bible, making sure that new topics are addressed & that canned responses are in line with the Studio & Global communications guidelines.

Social Media strategy support – 20%:

  • Supporting the Studio’s social media & community strategy, through benchmarking & creative ideation, with the guidance of the SEA Studio Community Manager, & Studio PR & Communications team.

You can refer to the detailed internship timeline HERE to get a full picture of training plan & internship at Gameloft.

Qualifications

  • Undergraduate student, preferably majoring in Professional Communications, Public Relations or Digital Marketing.
  • Can work full-time for six months.
  • A passion for social media & community management.
  • Analytic mind & KPI driven.
  • Relationship driven: Build credible & trusting relationships in a fast-paced environment with a broad range of colleagues & collaborators across the company & the world.
  • Fluent in English, both written & spoken.
  • A passion for gaming culture & gaming experiences of all kinds.
  • Curiosity, openness, & positive mindset.

Additional Information

Recruitment Process:

  • (1) Screening call (Only qualified candidates will be contacted by our recruiters)
  • (2) Test
  • (3) Interview
  • (4) Offer

Work Location and Hour:

  • Work location: Lilama 10 Tower, 56 To Huu, Nam Tu Liem, Ha Noi (hybrid working model)
  • Working time: Monday - Friday

What We Offer:

  • Internship Allowance: 7,000,000VND gross/month.
  • Home Office Support Allowance: 250,000VND/month.
  • 05 working days/week: From Monday to Friday, applying hybrid working model and flexible working time
  • Annual health check-up
  • Accident Insurance
  • A clear professional training plan with overseas mentor to fully develop your potential.
  • A creative, modern and open working place with our talents from around the world.
  • Work hard, play hard and enjoy various activities (team building, events, CSR, etc).
  • Opportunity to become an official employee of Gameloft.

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