Live Operations Specialist

  • Full-time
  • Manager Role: No
  • Work Model: Hybrid
  • Platform: Cross-Platform

Company Description

About Gameloft

Leader in the development and publishing of mobile games, Gameloft® has established itself as one of the top innovators in its field since 2000. Gameloft creates games for all digital platforms, two of which are featured in the “Top 10 Games by All-Time Worldwide Downloads” from App Annie. Gameloft operates its own established franchises such as Asphalt®, Order & Chaos, Modern Combat and Dungeon Hunter and also partners with major rights holders including Universal, Illumination Entertainment, Disney®, Marvel®, Hasbro®, Fox Digital Entertainment, Mattel® and Ferrari®. Gameloft distributes its games in over 100 countries and employs 4,600 people worldwide. Every month, 114 million unique users can be reached by advertisers in Gameloft games with Gameloft Advertising Solutions, a leading B2B offering dedicated to brands and agencies. Gameloft is a Vivendi company.

All trademarks referenced above are owned by their respective trademark owners.

Job Description

The Live Ops Specialist is the game’s expert, in charge of creating, planning, communicating, and optimizing the in-game promotions and events for his/her/their games. Reporting to the Product Manager, he/she/they aim to boost player engagement and monetization over the game’s lifetime by surprising and delighting players every day.

Your main challenges will include:

  • Co-Own the Live Operation’s planning under the supervision of PMs', clearly defining and setting up the in-game actions and promotions through the required tools.
  • Collaborate with the Product Manager & game stakeholders to define the promotions and event strategy in the Live games.
  • Define the communication strategy inside the game: work with marketing and artists on asset creation, coordinate their localization and optimize their in-game display.
  • Analyze, report, and continuously aim to improve all in-game actions against targets.
  • Benchmark and analyze Live ops best practices in the industry.

Qualifications

Requirements:

  • 1-2 years of experience in Games, Operational Marketing, Online, or Consulting
  • Excellent analytical skills and full proficiency of Excel/PowerPoint
  • Bachelor’s degree in Marketing, Economics or a related field; Master is a plus
  • Complete fluency in English, both written and orally

Bonus Points:

  • Experience working on a live game operated as a service.
  • Basic knowledge of programming languages is an asset (SQL etc.).
  • Basic knowledge of Photoshop can be an asset.

Profile:

  • Passion for games on any platform!
  • Result-driven and comfortable working in a fast-paced environment.
  • Able to think on your feet, highly organized & autonomous.
  • Customer focused way of working with a keen visual sense.
  • Combine creative thinking with clear data-driven decisions.

Additional Information

Why Join the World of Gameloft?

  • Because you want to be part of an exceptional experience within a company that is constantly growing!
  • Because you want to work with talented people who are industry pioneers!
  • Because you want to be part of an international environment with daily contact with other countries & cultures!
  • Because you want to work in an inclusive equal opportunity workplace!
  • Or, just because you’re looking for a great place to work!
     

Benefits:

  • Permanent contract, full-time job with excellent Social Benefits.
  • 25 vacation days per year + Birthday day off.
  • Private medical health insurance.
  • Flexible compensation with Ticket Restaurant Card.
  • Free language courses.
  • Flexible schedule + option to work a shortened schedule on three days.
  • Flexible work-from-home hybrid model.
  • Merit based salary progression system and a competitive initial salary package.
  • Career-development opportunities.
  • Excellent local working conditions (quality of offices, geographical location of office in the centre of Barcelona).
  • ... and Tuesday & Thursday afterwork beers!

 

We can’t wait to find our next great talent!

Join our team, recently recognized in Forbes' top 100 companies to work for! We're gamers from all walks of life, united in creating a culture of inclusivity. Partnering with organizations like COGAM, we ensure a safe workplace for everyone, regardless of background or gaming preference. Whether you're a casual or hardcore gamer on any platform (we're cross-platform now!), we want you to feel like you belong. Be part of shaping the gaming industry with us!

Please note that only selected candidates will be contacted and your CV will be saved in our files for a period of 6 months.

Want to know more? Please visit our Website: www.gameloft.com

If the offer interests you, Join the Game!

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