GLADS Admin

  • Ho Chi Minh City, Vietnam
  • Full-time

Company Description

Are You Looking for a Great Place to Work?

Join the Game!

About Gameloft

A leading digital and social game publisher, Gameloft® has established itself as one of the top innovators in its field since 2000. Gameloft creates games for all digital platforms and with an audience of 117 million monthly users offers via Gameloft Advertising Solutions a unique level of visibility and involvement to advertisers. Gameloft operates its own established franchises such as Asphalt®, Order & Chaos, Modern Combat and Dungeon Hunter and also partners with major rights holders including Universal, Illumination Entertainment, Disney®, Marvel®, Hasbro®, Fox Digital Entertainment, Mattel® and Ferrari®. Gameloft distributes its games in over 100 countries and employs 6,000 people worldwide. Gameloft is a Vivendi company.

At Gameloft Saigon Studio, you’ll be working with the world’s best game developers. Our studio has developed, and continues to develop, hit titles that include the Dungeon Hunter, Modern Combat and Gangstar series.

Job Description

1. Support on GLADS matters: 

  • Actively and quickly check / response to request of GLADS configuration issues from production teams in SAI studio;
  • Actively check and reply email sending to Ads Server Support mailing list, focus on SAI related issues;
  • Monitor the ticket queue on the Ads Server support mailing list;
  • Efficiently and clearly response to tickets/ questions by official channel (email) and other channels (Skype, Phone call);
  • Working with the managers to constantly improve the efficiency GLADS Administrators.

2. Documentation: 

  • Keep the ADS docs properly updated with new procedures;
  • Create and maintain GLADS information in SAI Confluent;

3. Reporting:

  •  Report to GLADS team lead, PRG Technical Lead, Studio Manager, Production Manager.

4. Contribution: 

  • Take part in improving the working process, team and work organization; propose ideas to contribute to the development of the team, department and studio in general.

Qualifications

1. Skills: 

  • Communication skills: Very Good;
  • Problem solving skills: Good;
  • Motivation skills: Good;
  • English communication: Good (both writing & speaking skills).
  • Office Applications: MS Office or Open Office

2. Attitude: 

  • Autonomous: Good;
  • Positive thinking: Good;
  • Open – minded: Good;
  • Self – improvement: Good.

Additional Information

What we offer:

-  Exciting diversity with our talents from around the world

-  Creative, modern and open working place

-  Continuous and professional training to fully develop your potential

-  Work hard, play hard and enjoy various activities

-  Health check-up annually

-   Annual leave: 1 day/month

 

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