Live Operation Manager

  • Kharkiv, Kharkiv Oblast, Ukraine
  • Full-time

Company Description

A leading digital and social game publisher, Gameloft® has established itself as one of the top innovators in its field since 2000. Gameloft creates games for all digital platforms and with an audience of 157 million monthly users offers via Gameloft Advertising Solutions a unique level of visibility and involvement to advertisers. Gameloft operates its own established franchises such as Asphalt®, Order & Chaos, Modern Combat and Dungeon Hunter and also partners with major rights holders including Universal, Illumination Entertainment, Disney®, Marvel®, Hasbro®, Fox Digital Entertainment, Mattel® and Ferrari®. Gameloft distributes its games in over 100 countries and employs 6,000 people worldwide. Gameloft is a Vivendi company.

The company has operated in Ukraine since 2007. Gameloft Kharkiv is one of the largest and the most successful Gameloft Studios, which employ more than 360 employees.
Gameloft Lviv is young Studio that has more than 170 employees and continues to grow, establishing full development pipeline for mobile games.

 

 

Job Description

The Live Ops Specialist is the game’s expert, in charge of creating, planning, communicating and optimizing the in-game promotions and events for his/her games. Reporting to the Product Manager, he/she aims to boost player engagement and monetization over the game’s lifetime by surprising and delighting players every day.

Your main challenges will include:

  • Own the Live Operation’s planning, clearly defining and setting up the in-game actions and promotions through the required tools
  • Collaborate with the Product Manager & game stakeholders to define the promotions and event strategy in the Live games
  • Define the communication strategy inside the game: work with marketing and artists on asset creation, coordinate their localization and optimize their in-game display
  • Analyze, report and continuously aim to improve all in-game actions against targets
  • Benchmark and analyze Live ops best practices in the industry

Qualifications

 

  • 1-2 years of experience in Games, Operational marketing, online, or consulting
  • Excellent analytical skills and full proficiency of Excel/PowerPoint
  • Bachelor’s degree in Marketing, Economics or a related field; Master is a plus
  • Complete fluency in English, both written and orally

 

Bonus Points

  • Experience working on a live game operated as a service
  • Basic knowledge of programming languages is an asset (SQL, Python, R, etc.)
  • Basic knowledge of Photoshop can be an asset

 

Profile

  • Passion for games on any platform!
  • Result-driven and comfortable working in a fast-paced environment
  • Able to think on your feet and highly organized
  • Customer focused way of working with a keen visual sense
  • Combine creative thinking with clear data-driven decisions
 

Additional Information

Why work for Gameloft?

  • Join one of the most exciting sectors today and collaborate on projects with partners and clients that include Apple, Microsoft, Google, Nintendo, Samsung, Marvel and others,
  • Experience an exceptional, dynamic, challenging and motivating working environment within a fast growing company,
  • Opportunity to learn in a professional environment with passionate people,
  • Work with dynamic teams from around the world where you can communicate with colleagues from other countries and cultures on a daily basis,
  • Enjoy excellent local working conditions and benefits .

All qualified candidates will be asked to take a skills assessment test.

To apply, you should send us the following documents:

  • CV in English
  • Cover Letter in English with the subject «Why do I want to join Gameloft at the position of a Live Ops Manager ?»
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