Game English CCA 游戏英语客服

  • Beijing, China
  • Full-time

Company Description

A leading digital and social game publisher, Gameloft® has established itself as one of the top innovators in its field since 2000. Gameloft creates games for all digital platforms and with an audience of 157 million monthly users offers via Gameloft Advertising Solutions a unique level of visibility and involvement to advertisers. Gameloft operates its own established franchises such as Asphalt®, Order & Chaos, Modern Combat and Dungeon Hunter and also partners with major rights holders including Universal, Illumination Entertainment, Disney®, Marvel®, Hasbro®, Fox Digital Entertainment, Mattel® and Ferrari®. Gameloft distributes its games in over 100 countries and employs 6,000 people worldwide. Gameloft is a Vivendi company.

Job Description

工作职责

1、帮助玩家解决游戏中遇到的各种问题
2、负责游戏的日常监控
2、负责将玩家提出的问题和建议分类,并提交相关负责人;
3、遵循服务规范和要求,高效优质地为用户提供满意的服务内容。
 

Qualifications

任职条件:
1、大专以上学历,热爱游戏
2、普通话标准,具有良好的表达能力和沟通技巧。 
3、一年以上相关工作经验,熟练使用word、Excel等办公软件
4、良好的服务意识、耐心、踏实稳定,能够承受工作压力; 
5、英语水平良好,能够完成国外平台的客服工作

Additional Information

Please submit your CV, cover letter and portfolio (if applicable).

Please note that only selected candidates will be contacted and your CV will be saved in our files for a period of 6 months.