Full Time Card Services Representative

  • 6411 N Lamar Blvd, Austin, TX 78752, USA
  • Full-time

Company Description

66 yr old organization looking for a special someone to fill a void. Loves long term relationships and doing community service. Serious inquiries only, please.

We love people who love people. Our job is to do more than help with finances, we create connections that last a lifetime.

If you truly have a passion for helping others, you’ll fall in love with us.

                                                        - Greater Texas

Job Description

  • Pay: Starting at $14.61/hr, commensurate with experience.
  • Hours: M-Th 7:45-4:15, rotating Fridays 9:30-6:00p, rotating Saturdays 9:00-1:00p

What you'll do as Card Services Representative: This is a phone based position.

  • Solving member issues related to their debit card over the phone. 
  • Create instant issue debit cards and process card application requests.
  • Process fraud and dispute claims.

What's in it for you: 

  • Training and ongoing coaching to learn and develop highly desired skills. 
  • A place where you can help members and teammates in meaningful ways. 
  • Full Benefits Package, Sundays off, 10 paid holidays. 
  • A job that looks great on a resume! 
  • All the coffee your heart desires. 
  • Halfway decent potlucks.

Qualifications

Must Haves:

  • Previous customer service experience (12 months)
  • Previous phone and data entry experience.
  • Great communication skills (verbal and written).
  • Good judgement in decision making.
  • Personable and a team player.
  • Problem solving skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.