Business Development Manager

  • 1751 Rue Richardson, Montréal, QC H3K 1G6, Canada
  • Full-time
  • Department: ShareGate

Job Description

Conceived as an experimental lab, GSoft wants to revolutionize the world of work through its practices and products. It’s quite simple, really: we want to see organizations shift their focus back to the human factor.

We’re using technology to challenge the status quo and make the most of what human intelligence has to offer. Through our products, we now have a direct impact on hundreds of thousands of workers around the world.

At ShareGate, we encourage IT specialists to become bonafide new technology experts by building on three main strategies, reflected in our multi-product approach. First, ShareGate Desktop: streamlining the migration and classic management to Office 365. Second, ShareGate Apricot: embracing and managing Office 365, SharePoint, Teams, etc. (Modern Workplace Management). And third, ShareGate Overcast: managing your Azure cloud consumption.

Why we need you?

We are a team rooted in the optimization of the experience. The strength of ShareGate has always been to respond to our customers by offering expertise and acting as a consultant to them. In other words, we are the migration and management experts of Microsoft O365 and SharePoint, and that's why they come to us. In addition, we accompany them throughout their customer journey.

Responsabilities

  • Understand the needs of our users, the market and our audience

  • Act as consultants to potential clients

  • Ensure the sale to the client

  • Identify the needs of the customer by asking relevant questions

  • Be an expert of the product and its features

  • Manage the customer relationship

  • Maintain our CRM and the information it contains

  • Offer support to our potential customers during the trial period

  • Be an ambassador of the brand

This role involves, among other things, becoming an expert for our clients in order to make a difference during their search for the best tool for their project. In addition to demonstrating the value of the product, the BDM helps the customer in the decision process. We differentiate ourselves by offering a first-in-class customer experience and strongly believe in a consultative sales approach. In addition, the BDM is responsible for the customer relationship and will identify cross selling and upselling opportunities. This role will be closely related to our Customer Experience Manager, as they will help customers who need real-time assistance or have simpler business needs. We are looking for someone passionate, energetic and seeking to develop new skills and knowledge.

At GSoft, we build together, we trust and support each other, sharing both our trials and our triumphs.

You will be able to express your views, develop your creativity and thrive in an environment which will accommodate your day-to-day life and needs.

The future of work is human. To build this future, we must lay the groundwork, fly blind from time to time and embrace uneasiness. Challenging the establishment requires courage, being open-minded and a strong desire to say f*** impossible.

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