GMN is a custom manufacturing company with facilities in Washington, Oregon, California, North Carolina, China, and Singapore.  We're proud to be one of the top custom solution manufacturers in the world, recognized as a leader in quality, service, and innovation.   GMN has many awards of excellence from world class companies such as Boeing, John Deere, Physio Control, Fluke, Triumph, and Seattle Business magazine to name a few. 

• You will be responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.
• Perform installation, maintenance and support of systems, operating systems, and applications.
• Support a managed and documented platform for standard software. Maintain integration of the systems into GM Nameplate’s enterprise computing environment
• Assists in setting up requirements to identify, prioritize, and find resolution for helpdesk issues and response commitments, validating commitments with business to effectively meet user needs
• Mentor less experienced staff, sharing experience and guidance for operating in a complex IT environment, including desktop software, user telecom infrastructure, and mobile computing devices.

• High school diploma or GED equivalent.
• 5+ years’ experience in a Help Desk Support role with focus on customer support.
• 3+ years’ experience working in a networked environment, supporting multiple applications, providing escalated client support as well as resolving common hardware, software and training requests.

We offer competitive salaries and benefits, generous incentive programs, and career growth opportunities. Benefits include:

• Medical
• Dental
• Vision
• PTO
• 401(k)
• Short-Term/Long-term Disability
• Life Insurance