PT Garuda Maintenance Facility Aero Asia Tbk ("GMF", "ticker code: GMFI") is a company engaged in the maintenance, repair, and overhaul of aircraft and industrial services. As the largest MRO service provider in Indonesia, with more than 70 years of experience, GMF originated as Garuda Indonesia Technical Division. Located in the Soekarno Hatta International Airport, GMF has customers from more than 60 countries worldwide. As a world-class MRO, GMF has obtained civil aviation authority certifications from more than 20 countries, including FAA (America), EASA (Europe), CASA (Australia), and DGCA (Indonesia). In 2017, GMF became a public company by releasing its share to the public. Currently, GMF is expanding its business by penetrating the industrial gas turbine engine market. Thus, GMF is expected to realize its vision to become the most valuable MRO company through its mission in providing integrated and reliable maintenance solutions as a contribution to the nation.

Specialties : Engine Maintenance, Component Maintenance, Material & Trading, Aircraft Cabin Maintenance, MRO, Airlines, Garuda Indonesia, Aircraft Maintenance, Airframe Maintenance, Industrial Services, Industrial Gas Turbine Engine, Business Jet, Private Jet, Military MRO, and Line Maintenance
 

1. Handling SAP incident/problem level 1 & 2
2. Analyzing and troubleshooting SAP incident/problem level 1 & 2
3. Escalating SAP incident/problem to level 3 if necessary
4. Transferring knowledge and preventive action to end user related to SAP incident/problem
5. Updating IT Service Management Application
6. Documenting SAP incident/problem as knowledge management

1. Experience 1-2 years in handling SAP incident/problem
2. Willing to work from Soekarno Hatta International Airport, Cengkareng, Jakarta.
3. Excellent problem-solving skills