Our specialty is optimization! We are proud of our expertise, leveraging our collective intelligence to improve people's lives by enhancing the efficiency of urban mobility. Our innovative software solutions and expert services in public transportation and postal operations are recognized worldwide.

Working at GIRO means:

• Being part of a Quebec-based company that stands out internationally for the quality and efficiency of its software solutions in transportation.
• Playing a crucial role in hiring future employees who will positively impact the management and optimization of public transport in the world's largest cities.
• Thriving in a healthy, stimulating, and highly collaborative environment surrounded by a skilled and dedicated team.
• Advancing your career according to your personal goals.

• Collaborate with developers to write online help for applications based on new developments, ensuring consistency across different functionalities and proposing necessary changes when needed.
• Research and propose terminology to present various application concepts.
• Participate in the design of windows and reports to ensure the ergonomics of the application interface.
• Write release notes describing new features.
• Contribute to the redesign and modernization of existing user guides to create integrated online help within the software.
• Integrate new features into existing user guides and/or online help.
• Write user guides and/or online help for new application products.
• Participate in developing presentation standards for documentation and ensure they are followed.
• Capture screenshots, format and layout, and participate in publishing user guides.
• Provide writing support to various teams, if necessary.
• Validate and prioritize documentation-related issues (OBS).

• A minimum of 2 to 5 years of experience in a similar role.
• Bilingualism (French/English). Mastery of English is essential for writing and communicating with international clients.
• Proficiency in English writing.
• Strong linguistic, analytical, and communication skills.
• A team player, curious, autonomous, and self-taught.
• Knowledge of content creation tools like MadCap Flare (an asset) and/or GIT (asset).

In accordance with the regulatory and normative requirements to which GIRO subscribes, all positions, whether permanent, temporary, or internships, are subject to a criminal background check. Positions involving access to financial data must undergo a credit check. These verifications are conducted following GIRO’s internal procedures.

Employment Conditions: Candidates must have the right to work in the country selected at the time an employment offer is made. It is the sole responsibility of candidates to obtain the required work permits, visas, or any other authorizations needed for the position.

The masculine gender is used solely to lighten the text.