At GIGL we pride ourselves as being Africa’s Leading Logistics Company. Founded in 2012, we belong to a distinguished class of logistics companies with a clear defined market path across Africa.

We are expanding rapidly with scores of local branches in Nigeria, Ghana and United States of America with a wide robust global network providing domestic and international, intra and inter-state express delivery services

Our tagline is a better way to deliver, is an affirmation of our excellent processes, technological innovation and customer care deliverables backed up with a World class team. This mantra is brought alive in our speedy response to pick-up operations, prompt and secure delivery of shipments and comparative friendly charges.

• Relate with ECAs to ensure all extension shipments are assigned and delivered on time. Also, follow up to ensure resolution of issues with extension shipment delivery
• Investigate all visited shipments, by calling the customers and the rider that logged visited, to verify and resolve the issue. And reassign a rider if necessary.
• Follow up with fleet and assist in resolving rider and captain breakdown complaints.
• Relate with API Integration Unit on API last-mile deliveries and provide shipment status.
• Report and escalate any accident incidents with riders/captains, and follow-up with emergency rescue mention to be carried out promptly.
• Assist other members of the team when the need arises.
• COD remittance follow up

Applicants MUST satisfy the following under-listed selection criteria:

- Must have been in continuous employment with GIG LOGISTICS for not less than one year as an Experience Center Agent, or it's equivalent.

- Must have a minimum appraisal score of 90% from June to August appraisal.

Application Deadline: 12PM, Thursday, 19th December, 2024.

Only qualified candidates will be contacted.