At GIGL we pride ourselves as being Africa’s Leading Logistics Company. Founded in 2012, we belong to a distinguished class of logistics companies with a clear defined market path across Africa.

We are expanding rapidly with scores of local branches in Nigeria, Ghana and United States of America with a wide robust global network providing domestic and international, intra and inter-state express delivery services

Our tagline is a better way to deliver, is an affirmation of our excellent processes, technological innovation and customer care deliverables backed up with a World class team. This mantra is brought alive in our speedy response to pick-up operations, prompt and secure delivery of shipments and comparative friendly charges.

• Ensures strict adherence to GIGL’s Standard Operating Procedure in the coordination of the receipt, warehousing, and distribution of shipments from client’s offices/warehouse.
• Ensure strict compliance to scanning process and procedures to create visibility of shipment as they move through the network and achieve zero misroute of shipments.
• Ensuring proper documentation and safety of all parcels sent and received.
• Eliminate the possibility of shipping contraband and prohibited goods by ensuring 100% inspection of all parcels brought for shipping.
• Sorting, bagging, debagging and scanning shipments to various locations, states & regions.
•  Drive client satisfaction by ensuring that services are delivered according to agreed Service Level Agreements (SLA).
•  Resolve product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment, and following up to ensure resolution.
• Promote and cross-sell company’s products.
• Building sustainable relationships and trust with customers through open and interactive communication
•  Other duties as the exigencies of work may demand.

• Must have been in continuous employment with GIG LOGISTICS for not less than two years as an Experience Center Agent/ Gateway Agent/ Hub Agent or it's equivalent.
• Minimum of HND/BSc from a government recognized tertiary institution
• Customer-centric, tech-savvy, young and personable.
• Evidence of mandatory NYSC scheme or Exemption Certificate.
• Must reside on the mainland

Job Location: Lagos
Job Type: Full-Time

Application Deadline 5PM, Thursday, 19th September, 2024.

Only qualified candidates will be contacted.