At GIGL we pride ourselves as being Africa’s Leading Logistics Company. Founded in 2012, we belong to a distinguished class of logistics companies with a clear defined market path across Africa.

We are expanding rapidly with scores of local branches in Nigeria, Ghana and United States of America with a wide robust global network providing domestic and international, intra and inter-state express delivery services

Our footprints are also clearly visible in the areas of freight forwarding, haulage services, mail room services, warehousing and distribution services and e-commerce logistics. Our rapid growth has largely been propelled by an excellent team of professionals.

GIGL prides itself as an operator with the most knowledge of the local environment. Backed by a seamless infrastructure, we are now positioned more than ever to compete with other globally-rated logistics company.

Our tagline is a better way to deliver, is an affirmation of our excellent processes, technological innovation and customer care deliverables backed up with a World class team. This mantra is brought alive in our speedy response to pick-up operations, prompt and secure delivery of shipments and comparative friendly charges

• Managing the end-to-end cycle of all cases of missing, delayed and damaged shipments to ensure refunds and recovery, where necessary.
• Appraising quality standard in accordance to ISO 19001.
• Manage insurance claims with the respective insurance partners and following up till payment is made.
• Compiling general debit list monthly, and forwarding same to the Human Resource department for fund recovery.
• Sending debit notification mails to all affected agents/partners after general debit list has been prepared and sent to the Human Resource department.
• Initiate warehouse search across all centers, hubs and gateways in the event of suspected missing shipment.
• Negotiation and processing of refunds for customers within specified timelines.
• Filing for insurance claims with the respective insurance partners and following up till payments are made.
• Work with the Security & Investigations team in the investigation of cases of missing, and damaged shipments.
• Other duties as the exigencies of work may demand.

• Must have been in continuous employment with GIG Logistics for not less than 1 year.
• Minimum of HND/BSc from a government recognized tertiary institution.
• Fair knowledge of the workings of the claims process.
• Possess excellent business communication (written and oral) skills.
• Possess sound numerical and negotiation skills.
• Excellent relational, inter-personal and team-work abilities.

Job Location: GIGL Head Office, Gbagada
Job Type: Full-Time
Application deadline: 12pm, Saturday, 5th October, 2024

Only qualified candidates will be contacted.