AREA COORDINATOR- LEKKI
- Full-time
Company Description
At GIGL we pride ourselves as being Africa’s Leading Logistics Company. Founded in 2012, we belong to a distinguished class of logistics companies with a clear defined market path across Africa.
We are expanding rapidly with scores of local branches in Nigeria, Ghana and United States of America with a wide robust global network providing domestic and international, intra and inter-state express delivery services
Our tagline is a better way to deliver, is an affirmation of our excellent processes, technological innovation and customer care deliverables backed up with a World class team. This mantra is brought alive in our speedy response to pick-up operations, prompt and secure delivery of shipments and comparative friendly charges.
Job Description
- Oversee the pick-up and delivery of shipments within the area to achieve the area KPIs and business goals.
- Supports Customer Service in the incident and exception management resolution.
- Manage relationship with the Gateway on movement of shipments within the area.
- Ensure continuous improvement processes to increase efficiencies, reduce waste, and improve performance for satisfactory customer experience in the area.
- Maintain clean and safe working conditions of the facility and equipment
- Comply with all applicable laws/regulations, as well as all company policies/procedures
- Identify opportunities for improvement and execute action plans to increase efficiencies
- Ensure optimization of network and consolidation while arranging delivery of shipments to the final receiver.
- Creates, builds, and maintains excellent relationships with Area managers, Hub Operations Managers and other internal functions across the region.
- Ensures prompt clearance of shipments through the airports in the area.
- Acting as a Compliance Officer to ensure absolute compliance with business policies and processes within the area.
- Follows-up shipments status in the area, identify incidents and ensure resolution of irregularities.
- Prepares daily, weekly and monthly reports for management review.
- Other duties as the exigencies of work may demand.
Qualifications
You will be an ideal candidate if you possess the following qualifications, attitude, behaviors, skills, and values that follow:
- Strong people management skills, with a minimum of three years working experience, one of which MUST be in the employ of GIG Logistics.
- An HND or Bachelor's degree from an accredited higher institution (a master's degree will be an added advantage)
- In-depth knowledge of the logistics sector
- Strong leadership and coordination skills to effectively manage and motivate the team to achieve high level of performance and exceed targets.
- Proactive and result-oriented.