Quality Manager

  • Crawfordsville, IN 47933, USA
  • Full-time

Company Description

Closure Systems International, Inc. (CSI) is a global leader in plastic and aluminum closure design, manufacturing and high speed capping equipment / application systems. Approximately 90+ billion closures are produced annually in CSI's 25+ manufacturing sites, strategically located in 20+ countries throughout the globe.

CSI integrates innovative closure technology, high-performance equipment and expert technical services and training support to help customers all over the world maximize their profits. These integrated closure and capping solutions deliver a total system of unsurpassed customer value and reliability. 

Job Description

Incumbent is responsible to lead the Quality Assurance effort within the Manufacturing Plant.  Ensure that advanced quality science methods are used to evaluate products and processes within the manufacturing plant.  This position will be recognized for expertise in the quality sciences and for competent integration of related technologies within the location and across the Business Unit. Responsible for managing departmental budgets, both capital and expense, and for departmental staffing to meet business goals. Provide plant representation on quality concerns to both suppliers and customers. Provide leadership, personal and professional growth opportunities, and strategic planning opportunities for members on the Quality Team. 

Create tactical plans to achieve Quality goals and provide strategic planning input to plant management. 

Financial: Understands financial objectives; meets or exceeds financial performance targets (i.e. scrap and downtime); participates in forecasting and financial analysis; manages capital projects including writing and completing RFAs.

Safety:  Manages an aggressive effort for the Operation to meet all Safety Goals.
Results: Creates actions that will result in achieving the CSI Business Plan, Manufacturing Goals, and continuously improves the quality of OEE performance (scrap and productivity), and drives process improvements by employing Lean Manufacturing concepts.

Training:Supports the development of effective training and development programs for Quality Department personnel, utilizes Lean Manufacturing (and other Operational Excellence principles, TQC, SPC, TPM, JIT).  Implements and provides this same quality & process training, including coaching and counseling, to employees and supervisors to increase their overall effectiveness, involvement, accountability, and attainment of results.

Teamwork:  Works effectively in a team environment.  Establishes and maintains excellent communications with all other department managers, works in a team-oriented environment supporting organizational goals and projects. Integrates quality systems to ensure a common quality system throughout the North American Plant locations.

Provides manufacturing personnel with quality systems and tools that allow effective evaluation of products and processes. Ensures the application of advanced quality tools to provide process improvement to the manufacturing group. Ensures that quality tools and system training are adequate to meet the Plant goals. Provides documentation systems that are appropriate for international registration as appropriate. Provides leadership and direction for the group to enable them to perform their tasks. Provides tactical and strategic planning for the quality group.

Ensure that (where applicable) the supply chain is made aware of their food safety obligations as our partner in the quest to deliver a safe product to the consuming public.


5-7 direct reports



Education and Other Skill Requirements

BS in appropriate technical discipline (Engineering, Math, Science) and a minimum of 10 years related industrial experience, with at least four years in a departmental management position; or,an advanced degree with at least 5 years of related experience with at least 3 years in a departmental management position. American Society for Quality Control (A.S.Q.C.) certification in quality engineering (CQE or quality management (CQM), Society of Manufacturing Engineering (SME) certification as a Manufacturing Engineer (CMfgE) or registration as a Professional Engineer P.E. Experience with plastic molding equipment and rotating machinery.

Must have a working knowledge of statistics, SPC and Design of Experiments.  Must have the ability to train production employees and engineers in advanced statistical methods.

Must have experience in ISO 9000, AIB, Milk Shippers, ASI, third party audit procedures and quality system implementation. Must have familiarity with GMPs used in the food and food packaging industries.  Must have familiarity with FDA regulations as they apply to food packaging.

Must have good computer skills and be knowledgeable in the use of Excel, Word, and statistical software packages. Must have experience in departmental management function such as staffing levels, personnel development, budgeting, planning and results evaluation. Must have experience in dealing with customers in a complaint situation. Must possess communication and leadership skills to effectively deal with customers who are experiencing frustration with products from CSI. 1 Must be familiar with physical inspection processes, tools, equipment and gauging and also be able to conduct gauge reproducibility and repeatability studies.

Additional Information

Closure Systems International, Inc. may require satisfactory completion of certain job based assessments which candidates would be required to successfully complete in order to qualify for the position.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Closure Systems International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.