The staffing solutions division of GDKN is a leading provider of end-to-end solutions in the temporary staffing space. With companies across the globe laying critical emphasis on their human resources management, demand for temporary staffing is rapidly growing because it improves focus on core/critical activities and can be adapted to the seasonal nature of business, addresses business uncertainties and the demand for rapid growth. In short, temporary staffing creates a very nimble human capital platform which allows organizations to maximize their productivity and flexibility at all times.

GDKN is one of the very few minority business enterprises in North America that has the status of Preferred vendor with world’s largest corporations in various industries including:

• Electric
• Gas
• Telephone Utilities
• Manufacturing
• Defense
• Banking/Financial,
• Information Technology
• Healthcare/Pharmaceutical

What you will do

• Under general supervision, you will coordinate their service requests for the National Accounts group at the execution of the work.

• You will maximize the productivity of technical resources and their profitability by planning through the other coordinators in an optimal and efficient way the work of the technicians. 

• You will collaborate with the various stakeholders of the national accounts group (Directors, Coordinators and Representatives) effectively with the Director of the Service team and his team to ensure that the technical work is carried out within a reasonable time while meeting expectations client. 

• You will also have to be the link between the local representatives for any estimates requested in order to respond to requests for service, fixes and small jobs.

• You will be the central point of contact for Quebec.

• Bilingual French speaking required

• College diploma or equivalent and at least five years of service industry experience in operations, dispatch or planning.

• Good user of the Microsoft suite

• A person able to communicate (oral and written) in French or in English

• Ability to work independently, excellent management skills and attention to detail.

• Exceptional interpersonal skills in order to communicate effectively with both internal and external clients.

All your information will be kept confidential according to EEO guidelines.