As a division of Korn Ferry International, Futurestep provides its employees with a truly global opportunity to work with the leading clients, tools, technologies and experts in the talent industry.

Our Culture

Futurestep is a creative and highly energetic environment – one in which we look to each other to innovate new solutions not only for our clients but for ourselves too. Open and collaborative with a borderless mentality, this is a workplace where expertise is shared with colleagues around the globe. We are committed to delivering client service excellence and a high performance culture for our employees and teams.

We are an ambitious and inclusive company where everyone is empowered to contribute. Integrity is a fundamental part of our culture; we believe that how you deliver business outcomes is as important as driving results. We work in a fast-moving, dynamic industry where change is the only constant and flexibility is the key to success.

Key Accountabilities

• Complex scheduling with all levels of stake holders across the globe ensuring candidate engagement throughout the recruitment lifecycle via (phone, video, in-person) including travel
• This person plays a key role in delivering a positive candidate experience by working closely with the recruitment team to ensure all interviews are confirmed, accurate and timely
• Work closely with recruitment team to ensure all interviews are confirmed
• Send HR and/or recruiting-related correspondence; e.g., applications, forms, letters, offer letters, to include accuracy and data compliance, etc.
• Document, track, and maintain applicant records and status of engagements in the applicant tracking system
• Conduct research and provide support for target recruitment activities
• Provide responsive and proactive customer service via telephone, e-mail, etc.
• Perform various administrative duties that support the recruiting function, such as faxing, copying, etc.
• Develop tools and solutions for recurring customer requests. Suggest process improvements to help create efficiencies
• If needed, assist in development of sourcing strategies including job posting, candidate pipe-lining and candidate pre- qualification techniques. Also, partner with Recruiter through the recruitment life-cycle from recruitment kick-off through closure to ensure “time to fill” goals are achieved

Skills & Experience

Required Skills:

• 2+ years of complex scheduling experience
• 2+ years of experience in a corporate team environment
• 2+ years of experience working with various stakeholders at all levels
• 2+ years of experience with standard office software, such as the MS suite and Outlook to include complex scheduling
• 2+ years of experience working in a matrixed –managed environment; ensuring accuracy, timeliness and reporting
• High school diploma

Preferred Skills

• Bachelor’s Degree
• 1+ years of Applicant Tracking System experience 
• 1+ years of experience within the staffing, human resources or recruiting industry

All your information will be kept confidential according to EEO guidelines.