Community Manager

  • 6 Adenubi Cl, Allen, Lagos, Nigeria
  • Full-time

Company Description

Future Wox is a creative media and marketing services agency based in Lagos. We provide exceptional marketing, promotional, and experiential services and products tailored to fit our clients’ brands.

Job Description

  • Manage branded social media channels (Instagram, Twitter, Facebook, LinkedIn) 

  • Monitor conversations across social media and address important mentions in real-time through engagement, escalation, or documentation

  • Respond to complaints, requests, and mentions of advocacy in owned and earned social media in real-time

  • Posting to social channels: maintain a consistent voice across channels aligned with branding and target audience

  • Discover trending topics, community needs, and interests of clients’ audience across social media, adjusting content and messaging accordingly

  • Generate insight into community performance and provide recommendations for improvement

  • Create social media reports and aggregate data into actionable insights to inform marketing

  • Attend all status meetings and client meetings/calls

 

Qualifications

  • 1+ years of professional level social media experience

  • Related experience or education in the field of marketing, communications, advertising or consulting

  • Experience in social media and online engagement tools

  • A driving passion for social media, building community, interacting with various audiences

  • Strong verbal and written communication skills

  • Excellent organizational, time and self-management skills

  • Strong sense of initiative and ability to work under pressure on multiple projects

  • Advanced computer literacy in a Microsoft Office environment

 

Additional Information

Skills and Abilities

  • excellent communicator, with solid interpersonal skills
  • resourceful
  • detail oriented (nothing gets past you)
  • proficient in Microsoft Office Suite
  • Commitment to Future Wox's mission and goals.