Vendor Manager (Translation and Localization)
- Full-time
Company Description
Jadeer is hiring a Vendor Manager for Future Group. Future Group is a global language services provider specializing in translation, localization, and multimedia solutions. Founded in 1994, the company supports businesses in expanding internationally through a combination of human expertise, technology, and a global network of linguists.
Job Description
Key Responsibilities
- Own end-to-end sourcing and onboarding of both full-time hires and freelance linguists/vendors, including translators, interpreters, voice-over artists, dubbing providers, QA linguists, and localization specialists.
- Build, manage, and scale a global network of freelance linguists and language service vendors across multiple languages and service types.
- Design and implement assessment workflows for linguistic, technical, and service-based roles (translation tests, MTPE evaluation, voice-over/dubbing samples, CAT tool proficiency, QA checks).
- Collaborate with hiring managers and L&D to define role profiles, competencies, and career pathways for localization teams.
- Manage interview processes, shortlist candidates, provide structured feedback, and support offer negotiation and closing.
- Champion diversity, equity and inclusion in sourcing and selection; ensure unbiased hiring practices across languages and markets.
- Maintain and improve recruitment metrics and reporting (time-to-hire, source effectiveness, quality of hire) and recommend process improvements.
- Maintain candidate data and recruitment documentation in the applicant tracking system; ensure compliance with data protection and local employment laws.
- Own vendor onboarding, qualification, rate negotiation, and ongoing performance management to ensure quality, availability, and cost efficiency.
- Partner with project and operations teams to allocate the right freelance talent to projects based on language, specialization, availability, and performance.
Qualifications
- Bachelor’s degree in Human Resources, Linguistics, Translation, or a related field.
- 3+ years of experience in localization recruitment, vendor management, or freelance talent management within the language services industry.
- Strong understanding of localization workflows across translation, interpretation, MTPE, voice-over, and dubbing services..., CAT tools SDL Trados Studio, memoQ, Phrase (formerly Memsource), and linguistic QA processes.
- Excellent sourcing skills across platforms (LinkedIn, specialized forums, freelance marketplaces) and experience building language-specific talent pools.
- Experience designing and implementing practical skills assessments for linguists and localization technologists.
- Proficient in using ATS systems and recruitment analytics to drive decisions and reporting.
- Strong stakeholder management and influencing skills; ability to partner with hiring managers and cross-functional teams.
- Excellent written and verbal communication in English; additional languages an advantage.
- Demonstrable commitment to inclusive hiring practices and ability to recruit across diverse geographies and cultures.
Preferred Qualifications
- Background or qualification in linguistics, translation studies, localization project management, or similar.
- Experience recruiting for technical localization roles.
- Hands-on experience managing freelance vendors, including onboarding, rate negotiation, and performance tracking.
- Experience working in a global matrix organization or with remote/distributed teams.
Additional Information
Work Conditions:
- Hybrid Module
- Monday to Friday
- 9AM - 6PM