Process Manager – Quality Management (Pharma)

  • Full-time

Company Description

Transforming Life Science Consulting Worldwide.

Fusion Consulting is a globally leading Business and IT boutique consultancy specialized in the Life Sciences industry, partnering with leading companies in pharma, healthcare, and animal health.

With over 450 employees and 25 offices worldwide, our mission is to revolutionize our clients' business transformation challenges and set new industry standards through innovative solutions.

Focused on S4HANA, Data & Cloud, and innovative technologies, Fusion Consulting brings unparalleled expertise and commitment to excellence to every project we undertake.

Grounded in our commitment to fast and intelligent decision-making, our client-first and open-hearted approach defines our ethos. With unwavering support and an entrepreneurial spirit, our global teamwork transcends boundaries and turns shared visions into reality.

Job Description

We are looking for a Process Manager to drive end-to-end business transformation within a regulated pharmaceutical. This role bridges business and IT, with a strong focus on process governance, quality compliance, and ERP cutover planning. Ideal for candidates experienced in BPM, GxP environments, and cross-functional project delivery, this position supports scalable, future-proof solutions for complex organizations.

What You Will Be Doing:

  • Plan and manage cutover activities across systems, data, and processes to ensure smooth transitions during ERP and digital transformation go-lives.
  • Define and implement robust process governance structures, including role models, documentation standards, and compliance frameworks.
  • Coordinate end-to-end process mapping and optimization.
  • Manage cross-divisional transformation and optimization programs, ensuring alignment with business goals and regulatory requirements.
  • Collaborate with Regulatory Affairs, Quality, Supply Chain, and IT to ensure compliant and efficient product launches and operational transitions.
  • Oversee testing, validation (CSV), and change management activities during ERP rollouts.
  • Enable and train business stakeholders to adopt process thinking and governance models.

Qualifications

  • Proven experience in process and project management within the pharmaceutical industry.
  • Strong understanding of GxP regulations, quality management systems, and compliance in regulated environments.
  • Demonstrated expertise in business process design, governance, and optimization.
  • Hands-on experience planning and executing ERP cutovers, including coordination of business and IT stakeholders, risk mitigation, and hypercare support.
  • Experience with ERP systems, preferably SAP (e.g., SAP QM, PP).
  • Familiarity with computer system validation (CSV), testing coordination, and change management in IT/business transformation projects.
  • Skilled in stakeholder engagement, cross-functional collaboration, and organizational design.

Additional Information

WHY YOU SHOULD JOIN FUSION:

At Fusion, you’ll join a diverse team of talented professionals from around the world, united by a passion for delivering impactful digital transformation in the life sciences industry. You’ll be part of a flat-structured, collaborative organization where decisions are made efficiently, and your expertise directly shapes client outcomes.

You’ll work alongside experienced consultants on complex, meaningful projects that demand both precision and innovation. Our culture emphasizes continuous learning, open knowledge sharing, and cross-functional teamwork—empowering you to grow both professionally and personally.

Joining Fusion means becoming part of a company that:

  • Builds strong, trusted partnerships with clients, delivering tailored solutions that create real business value.
  • Drives delivery excellence, holding ourselves accountable for the quality and impact of every outcome.
  • Encourages entrepreneurial thinking, empowering you to take initiative, solve problems, and lead change.
  • Operates with a truly global mindset, where diverse perspectives, cultures, and collaboration fuel our success.

WHAT WE OFFER - FUSION BENEFITS

We’ve designed our benefits to support your growth, well-being, and global mobility.

Growth & Development

  • Invest in Your Learning: Access annual training budget for professional development.
  • Grow Your Skills: Join regular workshops and trainings to strengthen technical and soft skills.
  • Advance Continuously: Build the mindset, confidence, and capabilities to grow your career on your terms.
  • Shape an Inclusive Culture: Thrive in a workplace where your individuality is valued, and your voice drives meaningful change.

Recognition & Reward

  • Earn What You’re Worth: Receive a competitive salary and benefits package that reflects your impact.
  • Refer Talent: Get rewarded for recommending new hires through our referral program.

Global Mobility & Local Support

  • Navigate Global Moves: Get help with visas, permits, and international assignments.
  • Benefit Locally: Enjoy perks tailored to your country of residence.
  • Collaborate Globally: Work in a diverse, inclusive culture where global teamwork drives success.

OUR SELECTION PROCESS:

Your time is valuable. That’s why our hiring process is clear, efficient, and focused on mutual fit:

Upload Your CV – Submit your application using the relevant button, depending on the job platform (approx. 3 minutes).

Wait for Profile Review – Our Talent Acquisition team will assess your CV and experience (approx. 2 weeks).

Join an Introductory Call – Our Talent Acquisition team will arrange a brief conversation (15–30 minutes via Teams or phone) to tell you more about Fusion, the role, and understand your expectations.

Attend a Technical Interview – Participate in a 30-minute session with one of our experts to discuss your skills and experience in more detail.

Participate in a Client Interview (if applicable) – For some roles, you may be invited to a client-facing discussion (30–60 minutes online).

Receive Final Feedback – We aim to share timely feedback and move forward quickly.

Fusion is an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace for all.

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