SupportOps is the fastest-growing network of vetted Zendesk freelancers in the world. Our mission is to connect startups and businesses with part-time or full-time Zendesk Admins. Some of our experts have been hired by Google, Meta, and IBM.

As more businesses move their customer support operations to the cloud, Zendesk has become a leader in their industry. We're looking for a Zendesk Administrator that's willing to dedicate 20 to 40 hours a week to helping businesses configure Zendesk.

• Zendesk Certified (Nice to have)
• 1 year of experience using Zendesk as an administrator
• 1 year of experience working cross-functionally with operations teams
• Able to work remotely during ET business hours (9a - 5p ET)
• Experience with project management tools like Asana or Trello

• Work from anywhere with a solid internet connection
• Gain experience working with companies in various industries
• $50/hr for a minimum of 20 hours a week
• Take vacation any time with 15 days notice
• (Excellent verbal and written communication skills in English)
• All your information will be kept confidential according to EEO guidelines.

HH