Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). 

Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.

Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. 

1) Procurement:
Collaborate with various departments to understand their procurement needs and requirements.
Research and identify potential suppliers, vendors, and service providers.
Negotiate contracts, terms, and conditions with suppliers to secure advantageous agreements.
Ensure timely delivery of goods and services while maintaining cost-effectiveness.
Monitor and evaluate supplier performance, addressing any issues or discrepancies.2) Travel Management:
Coordinate and book domestic and international travel arrangements for employees.
Research and compare travel options to secure the best rates and accommodations.
Ensure compliance with the company's travel policies and guidelines.
Assist employees with travel-related inquiries and provide support during their trips.
Manage travel expense reports and ensure timely reimbursement.3) Budget Management:
Work closely with finance and other relevant departments to establish and manage procurement and travel budgets.
Monitor spending, identify cost-saving opportunities, and implement efficient processes.4) Documentation and Reporting:
Maintain accurate records of procurement transactions, contracts, and travel-related documents.
Generate regular reports on procurement and travel expenses for management review.5) Vendor Relationship Management:
Cultivate and maintain strong relationships with key suppliers and vendors.
Address and resolve any issues or disputes with suppliers promptly and professionally.6) Compliance:
Stay informed about relevant laws, regulations, and industry best practices.
Ensure compliance with company policies and legal requirements in all procurement and travel activities.

• Proven experience in procurement and travel management.
• Strong negotiation and communication skills.
• Detail-oriented with excellent organizational abilities.
• Proficient in using procurement and travel management software/tools.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong problem-solving skills and a proactive approach to challenges.
• 4 year degree or equivalent experience

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

All your information will be kept confidential according to EEO guidelines.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.