Lead Software Engineer - Frontend

  • Full-time
  • Function: Software Engineering(ENG)

Company Description

About Freshworks:

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). 

Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.

Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. 

Job Description

Overview of the role:

Front-end engineers at Freshworks are responsible for implementing many of the client-side systems/code that generate the UIs our end-users will interact with. They work closely with the backend and platform engineers, architects, designers, and product managers to develop scalable and maintainable UI systems/features/components.
 

Responsibilities

  • Planning, estimation, requirement analysis, the layout design of the assigned project and other ongoing projects in a team with Project Manager / Developer / Designer.
  • Lead a team of junior developers (Front-End / UI) as well as contributing to a hands-on front-end developer.
  • Work closely with design, product management, and development teams to create elegant, usable, responsive, and interactive interfaces.
  • Maintaining and auditing code quality as per set guidelines and standards in assigned projects.
  • Testing of completed tasks in ongoing projects in a team before delivering it to QA. - Focusing on the team to ensure on-time delivery.
  • Training and mentoring of team members.
  • Implement and support compliance of self and team to Freshworks compliance and information security processes.

Qualifications

Requirements / Must Have:

  • A minimum of 7 years of relevant professional experience
  • Solid knowledge of HTML, CSS, SASS.
  • Excellent knowledge of Javascript, Jquery
  • MVC architecture and OOP programming style.
  • Ability to pick and use Javascript Frameworks
  • Backbone / Angular / EmberJs / NodeJs knowledge of version control systems like GIT.
  • Excellent communication skills
  • Problem-solving and decision-making skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

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