About Freshworks:- Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user. More than 50,000 companies -- from startups to public companies -- around the world use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM).Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including American Express, Sony, Vice Media, TaylorMade, Sotheby’s, Stitchfix, OfficeMax, Multichoice, Delivery Hero, ITV, and Klarna.Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).

Freshworks is looking to hire Lead - Talent Acquisition (Tech) to  lead the Talent Acquisition efforts  in Product Engineering Organization and support the organization in establishing hiring footprint in multiple  geographies in India.

This is an excellent opportunity for an individual to be part of the growth journey of a leading technology SaaS giant. Ideal candidates should be passionate about hiring ‘A Players’ into the team. You will not only help achieve our hiring goals, but also think out of box to attract, engage, and hire top tech talent across product lines.

Major Responsibilities:

• Collaborate with hiring managers to identify staffing needs, job specifications, and other requirements for technical positions
• Develop and implement effective recruitment strategies to attract qualified candidates, including sourcing, screening, interviewing, and evaluating potential hires
• Maintain a strong candidate pipeline and ensure a positive candidate experience throughout the recruitment process
• Pre-screen candidates utilizing a variety of behavioral and situational questioning to source the best quality resumes matching to the requisitions within the prescribed timelines
• Establish rapport with  partners like hiring managers, interviewers or team members
• Ensure candidates receive timely, thoughtful and engaging messaging throughout the hiring process
• Stay up-to-date with industry trends, changes in employment law, and other factors that may affect recruitment efforts
• Use data and metrics to evaluate the effectiveness of recruitment strategies and make recommendations for improvements
• Compose job offers and complete relevant documentation
• Maintain accurate and up-to-date records of recruitment activities and candidate information in the organization's applicant tracking system

Qualifications

Ideal candidate would have..:

• 8-10 years experience in tech recruitment 
• Strong communication and interpersonal skills, can build effective relationships with internal and external stakeholders across  levels.
• Extensive and demonstrable experience of sourcing candidates by utilizing a variety of methods including outreach , proactive pipelining , networking, on-line and off-line advertising 
• Confident, tactful, resilient, and demonstrating high levels of integrity driven, highly organized with the ability to identify and focus on priorities and deliver to deadlines
• Prior  experience of working with recruitment, ATS 
• Exposure in leadership hiring (Director and above level) is good to have

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.