About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. More than 50,000 companies -- from startups to public companies -- around the world use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM).
Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).
Freshworks has received numerous accolades including 2019 Startup of the Year form Economic Times, #16 ranking on the Forbes’ Cloud 100 list and #22 on the Battery Ventures/Glassdoor Best Places to Work in 2020. Our suite of products has also been recognized by analysts including the Gartner Magic Quadrants for CRM Customer Engagement, IT Service Management and Sales Force Automation.

While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation.
Freshworks has raised over $400 million in capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at www.Freshworks.com.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.

You will lead monthly close activities related to Revenue, AR related journal entries and monthly Revenue reporting.

• As an integral member of a team, own the end-to-end process of handling and reviewing tickets raised by multiple stakeholders to ensure correct revenue adjustments in Chargebee and Netsuite.
• Process of all revenue related adjustments in Chargebee after obtaining approvals as per internal policy.
• Proactively resolving revenue related queries and tickets raised by multiple stakeholders.
• Partnering with the Power BI Team to identify processes which can be automated.
• Preparation of weekly and monthly Bank reconciliations and monitor the variance.
• Evaluate complex sales contracts to determine the appropriate treatment in accordance with U.S. GAAP (ASC 606), documenting management’s conclusions with appropriate references to accounting codification.
• Prepare month-end journals, perform month-end closing and reporting activities; manage stakeholders communications for any exceptions, deviations issue resolutions.
• Support overall business unit reporting requirements. Develop knowledge and understanding of the financial systems that are critical to the reporting process.
• Prepare analysis for ad hoc requests and special projects and provide direct support to the management team.
• Ability to resolve complex accounting problems and being a team player.
• Ability to support all the audit related queries.
• Collaborate with various teams (Billing, Collection, Sales) across the company to resolve all issues on real time basis
• Collaborate with the Internal Audit team to establish and ensure compliance with SOX requirements.

• Knowledge & first-hand experience of billing & revenue recognition, ASC 606, US GAAP is a plus.
• Experience working on tools like NetSuite and Chargebee
• MBA Finance / B.com degree in accounting or finance required (2+ Years of Experience) 
• Previous working experience at a large multinational company within a multi- currency environment, where foreign operations represent a significant portion of consolidated results, SaaS company is a plus
• The ability to operate at a “high level” as well as a “detailed level”
• Sound analytical and reporting skills; ability to understand complicated topics, apply critical thinking, apply judgment and make decisions
• Good management judgment, flexibility, and ability to manage multiple priorities
• Excellent communication skills, both written and verbal; comfortable interacting with peer group, senior leadership and third-party service providers
• Excellent organization skills and ability to manage multiple changing priorities along with day-to-day responsibilities
• Strong work ethics, professional attitude and reliability
• Advanced computer literacy (use of Windows and corresponding software applications including PowerPoint, Excel and Word)

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.