About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). 

Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.

Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. 

We are looking for a Director of Executive Compensation to partner with our executive and HR teams to lead our executive compensation program. Reporting to the Global Head of Total Rewards, this leader will have global compensation expertise and a passion for executive compensation and be responsible for preparing proposals for the Compensation Committee and Board approval.

The ideal candidate is someone who can provide guidance and expertise to executives and other partners, while exercising independent judgment. As well, this person will have experience working in a global hyper-growth technology company.

• Lead moderate to complex projects covering areas of executive compensation and drive their delivery.
• Experience in SEC reporting, governance and regulations.
• Manage executive compensation communication plans.
• Assist in preparing materials for Compensation Committee Meetings, including competitive data and plan design alternatives and effects.
• Solve complex problems using quantitative analysis, including dynamic scenario modeling.
• Develop strategic partnerships with Finance, HR and Legal to understand their strategies and executive compensation goals and ensure executive compensation programs are understood.
• Monitor current or upcoming regulations for Proxy and peer executive compensation trends.
• Stay apprised and report on legislation, regulations and media articles about compensation.
• Provide directional compensation philosophy leadership for the team and support decisions by providing compensation alternatives or recommendations.
• Educate and align partners and executives about our programs and best practices around them.

This role can work hybrid (3 days/week) from either San Mateo, CA (HQ) or our Bellevue, WA location.

• 12+ years of experience in HR with 10 years in total rewards/compensation
• Prior experience in executive compensation management for a public company is required.
• Experience creating or building executive compensation programs at a hyper-growth technology company.
• Experience working with the most senior leadership of a public company on executive compensation programs.
• Global experience across multiple countries and regions
• Comfortable and experienced with complexity.
• A foundation in compensation theories and practices.
• Familiar with a broad range of executive compensation topics at a deep level (e.g., stock dilution, performance equity plans, change-in-control provisions)
• Knowledgeable on legislation affecting pay programs. Maintain awareness of economic and pay practice trends within industry.
• Experience working with finance and legal partners on technical aspects of compensation, benefits plans, and tax and regulatory issues in a variety of countries. Knowledge in SOX and regulatory compliance.
• Expert in interpreting and presenting compensation data, conclusions and proposals, including to executives.
• Bachelor’s degree.

The annual OTE range for this position is $200,000 - $265,000+.

Compensation is based on a variety of factors including but not limited to location, experience, job-related skills and level. Bonus/equity may be available.

Freshworks offers multiple options for dental, medical, vision, disability, and life insurance. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.