Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks’ Software-as-a-Service (SaaS) provides customer experience and service management solutions that are ready to go, easy to use, and offer quick return on investment. Headquartered in San Mateo, California, Freshworks counts 5000+ team members, 40,000+ customers, and has raised $327 million in capital from brand investors including Accel, CapitalG, and Sequoia Capital with a recent valuation at over $3.5 billion.

Freshworks has received numerous accolades for its growth and innovation including ranking #16 in the prestigious Forbes’ Cloud 100 list, the Economic Times Startup of the Year, and listings on Gartner Magic Quadrants for CRM Customer Engagement, CRM Lead Management, Sales Force Automation & IT Service Management. 

Freshworks’ suite of products transform the way world class organizations collaborate with customers and co-workers, includes Freshdesk (Omni-channel customer support), Freshservice (IT Service Desk), Freshsales (Intuitive fully-integrated CRM), Freshmarketer (Marketing Automation Suite), Freshteam (HR Management System for growing teams), Freshchat (Modern messaging software) and Freshcaller (Cloud PBX system)

Freshworks is seeking a technical, hands-on Senior Manager - Revenue Accounting Revenue to join our Finance team. This leader will manage a highly competent revenue accounting team, provide consultation to deals desk and work cross functionally to optimize our contracting and revenue recognition processes.

You will have the opportunity to expand into a broader program management role for high impact special projects in revenue operations from time to time. 

• Manage and mentor a competent revenue accounting team. 
• Manage the monthly revenue close process including timely completion of all analyses,  reviews and audits.
• Manage all aspects of the revenue cycle to ensure accurate revenue recognition under ASC606.
• Lead technical accounting discussions relating to revenue recognition and be the subject-matter expert to drive matters to conclusion.
• Review non standard customer contracts for revenue recognition implications and ensure accurate accounting. 
• Prepare technical accounting memos and provide guidance to non-finance organisations based on new accounting guidelines.
• Work actively with external and internal auditors to ensure that company revenue recognition interpretation and internal revenue guidance are consistent and compliant with GAAP and all technical requirements.
• Work with FP&A team on actual results Vs forecast for future planning and forecasting.
• Maintain thorough documentation of revenue processes and controls, continuously striving for improvement.

• 12 + years of solid experience in  Revenue Accounting , Audit & Financial operations
• CA with Bachelor’s degree required; Master’s degree preferred.
• Big 4 audit experience is a plus.
• Strong communicator comfortable presenting to executive management.
• Detailed knowledge of ASC 606 and relevant current accounting rules relating to software, SaaS, and services revenue recognition.
• Experience reviewing and analysing customer orders and contracts and related documentation to identify revenue-related issues for proper accounting treatment.
• Highly detail-oriented with strong organisational skills and the ability to manage multiple assignments and work within tight deadlines.
• Motivated and eager to expand job responsibilities, suggest improvements, and collaborate with others to generate ideas to improve processes.
• Strong written communication skills.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.

More information is available at www.freshworks.com.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.