Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).

The Senior Director of Finance will support the Sales & Marketing organization to develop a strategic financial plan, lead the annual planning and budgeting process, and provide strategic and analytical support to the key stakeholders.  

This position will be based in the San Mateo office. 

Reporting to the Vice President, Financial Planning & Analysis, the Senior Director of Finance will:

• Lead the annual financial planning process for Go-To-Market including working with the department heads and business unit leaders to develop the business and financial plans, and to ensure the plans are operationalized.
• Lead a team of finance professionals to drive FP&A activities in the Sales and Marketing organization.  This includes staff based in India as well as other regions/business units.
• Drive data-driven decision support to the organization by compiling inputs and underlying assumptions, coupled with knowledge and expertise of business areas. 
• Liaise and collaborate with a broad range of cross-functional leaders to obtain assumptions, identify key metrics, assess impacts, and run sensitivity/scenario analysis to provide decision support.
• Build scalable processes and systems to provide transparency and efficiency across the organization
• Lead internal projects and new business opportunities based on modeling and net present value evaluations for alternative scenarios.
• Prepare presentations targeted at senior management and the Board of Directors
• Provide leadership and mentoring to the finance team in India

• Bachelor’s Degree in Business, Accounting, Finance, or Economics; Master's degree in Finance or Economics preferred 
• 15+ years of progressive experience in financial planning & analysis roles, with similar FP&A leadership experience
• Strong understanding of corporate finance concepts required
• Experience in Technology (SaaS) industries preferred
• Excellent business communication skills
• Strong attention to detail; working in a conscientious, consistent, and thorough manner
• Solid analytical skills, strategic thinking, and decision-making ability
• Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment
• Ability to collaborate across departments and with external stakeholders
• Comfortable performing multifaceted projects in conjunction with day-to-day activities.

The annual base salary range for this position is between:$198,000—$363,000 USD
Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available.

Summary of Freshworks Benefits:

Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.