About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. More than 50,000 companies -- from startups to public companies -- around the world use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM).

Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).

Freshworks has received numerous accolades including 2019 Startup of the Year form Economic Times, #16 ranking on the Forbes’ Cloud 100 list and #22 on the Battery Ventures/Glassdoor Best Places to Work in 2020. Our suite of products has also been recognized by analysts including the Gartner Magic Quadrants for CRM Customer Engagement, IT Service Management and Sales Force Automation.

While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation. Freshworks has raised over $400 million in capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at www.Freshworks.com.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.

Freshworks is looking to hire Manager  - Talent Acquisition to lead our Technical recruiting team in India, You will be responsible for leading the Talent Acquisition for Product Engineering Organization and supporting the organization in establishing hiring footprint in multiple  geographies in India.

This is an excellent opportunity for an individual to manage a high performing recruiting team and to be part of the growth journey of a leading technology SaaS giant. Ideal candidate should be passionate about hiring ‘A Players’ into the team. You will not only help achieve our hiring goals, but also think out of box to attract, engage, and hire top talents across product lines.

This role will report into Director - Talent Acquisition - Technology.

• Building overall talent strategy including the strategic workforce plan tied with a strong recruitment delivery plan to meet the growing business needs for the Product Engineering group
• Owning end-to-end recruitment process with Hiring Manager right from board approval of headcount & initiate hiring process till onboarding
• Supporting line of business recruitment strategies aligned to annual business goals
• Advise and Enable strong talent assessment process that would act as a bar raiser for hiring Engineering talent
• Driving  special projects/initiatives
• Establish and Ensuring that all aspects of the recruitment and selection process are adhered to including cost-effective sourcing and screening methods, interviewing protocol, assessment, background checks and offers
• Contribute, Partner and Drive key initiatives with the TA COE

• You would have 10+ year's experience in talent acquisition managing Technology hiring, at-least 3+ experience managing a high performing team
• Very good interpersonal skills with a strong track record of success.
• Experience in managing hiring at scale, geographical expansions, Design and Deliver Innovative Talent Acquisition Strategy in the technology space
• Well networked leader with excellent business partnership ability
• Role based in Chennai/ Bangalore, India

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.