At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).

Regardless of gender, ethnicity, sexual orientation, ability or disability, religion, interests or educational background, we want you to know that you are welcome to join our Kudumba at Freshworks. Even if you don't meet 100% of the job requirements, I strongly encourage you to apply anyway. 

As a Senior Regional Sales Manager for Freshworks, you’ll be responsible and instrumental in managing our revenue growth for the Mid-market New Business in the  DACH region. You will manage all aspects of the sales management process and Go to Market strategy for the sales team. This role is quota-carrying with uncapped commission and plays an integral role in our growth plans across the globe. We are in the nurture and build mode, and with this comes a requirement for a growth mindset, the role you are hired for will develop going forward.

Your role and Responsibilities:

• Be part of the DACH 1st Line Sales Leadership Team

• Work closely with the General Manager of the region in scaling the high-growth region and the Leadership Team

• Manage sales operations for the Mid-market New Business team of the DACH region

• Establish strong working relationships with various cross-functional leadership roles and partners to ensure an aligned and effective overall go-to-market strategy

• Implement local market plans and sales strategies to meet sales objectives

• Provide ongoing reporting and forecasting for your territory

• Develop actionable insights, with a test and learn approach to new initiatives

• Build relationships with decision-makers and key influencers across multiple industries

• Be an evangelist for the company's vision and values across the board, including presenting at conferences and events

• Lead, manage and inspire a cross-cultural team of a range of roles

• Act as a role model and cultural ambassador to ensure a great working environment

• Identify, recruit and onboard top talent, continuously providing coaching and best-in-class training and development support for your employees

• Use resources effectively, including MRE, Business Development, Pre-Sales, Support, Project Managers and Product Marketing Managers to meet your sales goals

• Keep abreast of competition, competitive issues and products

• Participate in team-building and company-growth activities including strategy setting, sales training, marketing efforts and customer care

• Travel to customer locations in support of sales efforts when required

• An Amazing Leader. You have a desire, even an obsession, to develop and lead your teams by example
• A Missionary. You are a highly driven individual with an execution focus and a strong sense of urgency and a belief in the Freshworks mission. You can go beyond theory, to make things happen
• Experienced. At least 3 years experience of team leadership within a technical software environment
• Domain Expert. You have experience in building and leading [SaaS] Sales teams. Bachelor's Degree a requirement
• High Performer. Consistent overachievement of the team and sales goals in a large geographic territory selling a technical product
• Excellent Communicator. You know what to say and more importantly, how and when to say it
• Go-Getter. Willing to go the extra mile with a strong work ethic; self-directed and resourceful

These are some benefits you can expect from us in return:

• Great opportunity to build the European presence of a fast-paced global growth startup from scratch

• Flexible career development path within an international environment

• Work closely with inspiring, supportive and interesting colleagues in an international team within a flat organisational hierarchy

• An experienced executive team of managers and experts

• Fully stocked pantry with healthy fruits, snacks, gourmet coffee, and breakfast options

• Weekly family lunch and quarterly team-building events

• Partial financial assistance for language courses

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.