At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and business.

Freshworks makes it fast and easy for businesses to delight their customers and employees. More than 50,000 companies use Freshworks SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated global team operating from 13 locations to serve our customers throughout the world.

Freshworks has received numerous accolades ranking #16 on the prestigious Forbes Cloud 100 and #22 on the Battery Ventures/Glassdoor Best Places to Work lists.

A recruitment intern is an integral part of the recruitment process. As a recruitment intern, you will own the entire interview process by working closely with the Recruiters, interviewers, and candidates. Where a recruiter focuses on the overall interview process it is the coordinator's responsibility to facilitate the movement of candidates through the recruitment process. Here at Freshworks, we are looking for an enthusiastic and highly motivated candidate to join our team.

Roles and Responsibilities:

1. Be the go-to person for recruiters, hiring managers, interviewers as well as candidates.
2. Responsible for scheduling, coordinating with interviewers and candidates to ensure interviews take place as per schedule.
3. Quickly and effectively managing high hiring drives.
4. Providing follow-up correspondence to candidates on recruiting status via phone and email
5. Tracking recruiting activities and providing candidate status in a weekly report and updating the necessary tracker sheets.
6. Communicate to candidates over email and phone the process and structure of the interview and the details of the interviews scheduled ( mode of interview, interviewer details, date-time venue,
7. Ensuring to maintain effective turnaround time
8. Identifying methods to improve the candidate experience and also scheduling efficiency.
9. Update Applicant Tracking System (ATS) accurately and maintain an applicant tracking system to ensure data integrity and compliance.
   1. Support processing transactions within our Applicant Tracking System, including creating candidate records and updating requisitions, ensuring data in the system is always accurate

1. You love working with people and have a customer service driven approach to problem-solving; you strive to make sure every interaction you have is upbeat, pleasant, and friendly

2. You’re able to wear many hats at once and juggle competing priorities

3. You have experience with coordination or scheduling and you love organization

4. You’re confident in your computer skills, especially when it comes to Gmail, Google Calendar, G-Suite as well as MS Excel & PowerPoint.

5. You’re a great communicator and are able to write clear and concise emails

6. You’re confident in your decision-making skills and exercise good judgment (but also know when to ask for help)!

7. You’re able to represent Freshworks professionally at all times

8. Fluent written and oral communication skills in English. Any other EU languages are a plus - Ideally German/French.

• Great opportunity to build the European presence of a fast-paced global growth start-up from scratch

• Flexible career development path within an international environment

• Work closely with inspiring, supportive and interesting colleagues in an international team within a flat organisational hierarchy

• An experienced executive team of managers and experts

• FRIYAY’s: Additional fully paid company holidays on selected Fridays

• Enhanced Paid-Time-Off with an additional day for the 1st 5 years of service

• Company funded Life & Long-Term Disability insurance

• Learning & Reading budget of up to €1.000/year

• Fitness budget of up to €30/month

• Temporary COVID internet allowance of up to €70/month

• Temporary COVID One-Time home office set-up allowance of up to €250 (for new hires only)

• Free yoga classes twice a week

• Fully stocked pantry with healthy fruits, snacks, gourmet coffee, and breakfast options

• Weekly family lunch and quarterly team-building events

• Company Funded Employee Assistance Program (EAP) for both you and your family

t to Hire role.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.