About Freshworks:

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks Software-as-a-Service (SaaS) products provide a 360-degree view of the customer, are ready to go, easy to use, and offer a quick return on investment. Freshworks’ suite of products that transform the way world-class organizations collaborate with customers and co-workers include Freshdesk (Omni-channel customer support), Freshservice (IT Service Desk), Freshsales (Intuitive fully-integrated CRM), Freshmarketer (Marketing Automation Suite), Freshteam (HR Management System for growing teams), Freshchat (Modern messaging software) and Freshcaller (Cloud PBX system).

Freshworks has received numerous accolades from analysts and media including making it to Forbes’ Cloud 100 list, Economic Times Startup of the Year, 2019 LinkedIn Top 25 Companies to work for in India. More information is available at www.Freshworks.com

DBaaS Team details:

The DBaaS (DB as a service ) is a core platform team in FreshWorks, chartered to be the database centre of excellence. The team is involved in developing new products and services to push database technologies to meet future needs of FreshWorks products and services. The team is developing a replacement for the Relational Database Service ( RDS ) offered by AWS and managed Redis service offered by RedisLabs.

About the role:

Responsibilities:

• Own complete solution across its entire life cycle 
• Design and code large scale distributed systems
• Drive solution implementation across multiple engineering teams
• You will be responsible for transformative changes to our architecture and drive Business’ technical strategy.
• You will evaluate and make decisions around the use of new or existing technologies and tools, influence other technical and business leaders to build the right systems that can scale to the needs of the business.
• It requires critical thinking, independence, agility, analytical, organization and interpersonal skills. The ability to interact with leaders at all levels in a fast-paced environment.
• You’ll coach and mentor junior development engineers to build cutting edge systems around the world.

• Bachelor or advanced degree in Computer Science or related field.
• 10+ years of software engineering experience, with a proven track record of leading large-scale projects.
• Proven track record of leading the delivery of large-scale, high-quality systems
• Exceptional communication skills.
• Proven track record of making good technical judgement.
• Excellent problem solving skills.
• Highly organized individual

This is an opening for someone who is willing to join at the beginning and grow with the team. 

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.