At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).

As an Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth across the BAN (Benelux and Nordics) region. In this role you will advocate multiple Freshworks product-lines targeted mainly at mid-market clients. As a brand ambassador you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient and customer oriented.

Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible for the acquisition of new customers, the business development representatives (BDRs) will support you during the initial contact with potential customers and their qualification. You will be partially responsible for helping your team of BDRs become successful. 

Your role and responsibilities:

• Along with your manager, define and execute sales action plans to meet predefined goals in the region, and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities

• Build, develop and manage your sales pipeline

• Communicate constantly with other departments such as the marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes

• Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals.

• Provide regular reporting of pipeline and forecasting to the Sales Manager

• Travel to customer locations and customer focused events regularly

• Educate yourself to become an expert in SaaS products, CRM systems, and our product suite

• Diploma or Master’s degree desirable
• Minimum 3-8 years of sales experience; preferably in an inside/field sales role in a high velocity software sales environment. Domain knowledge in the field of SaaS, CSM, CRM or ITSM is advantageous
• Showed consistent overachievement of sales goals in a large geographic territory selling a technical product
• Highly motivated, with a driven personality and a positive attitude towards sales and CRM products
• High degree of customer orientation, communication skills, eagerness to learn and consultancy skills in order to understand our customers and to best support them
• Customer oriented, extraordinary communication skills, eagerness to learn and consultancy skills in order to understand our customers and to best support them
• Willing to go the extra mile with a strong work ethic; self-directed and resourceful
• Fluent in English and Norwegian; additional language skills are advantageous

These are some benefits you can expect from us in return:

• Great opportunity to build the European presence of a fast-paced global growth startup from scratch
• Flexible career development path within an international environment
• Work closely with inspiring, supportive and interesting colleagues in an international team within a flat organizational hierarchy
• An experienced executive team of managers and experts
• Fully stocked pantry with healthy fruits, snacks, gourmet coffee, and breakfast options
• Weekly family lunch and quarterly team building events
• Partial financial assistance for language courses

 
Sounds interesting?
Then please send us your application and share your salary expectations as well as the earliest date you can join us. Please also feel free to visit our website to find out about other job postings.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.