Business Development Representative

  • Full-time
  • Function: Sales & Business Development(GTM)

Company Description

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). 

Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.

Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. 

Job Description

  • Generate new business opportunities in our enterprise accounts to fuel our growth
  • Create and prioritize strategic target account lists within a defined territory
  • Research and build new and existing accounts (i.e. adding contacts, sending emails, strategic calling)
  • Conduct high-level conversations with C-level executives and prospect accounts
  • Schedule qualified meetings for Account Executive counterpart
  • Meet and exceed monthly goals and key performance indicators
  • Evangelize Freshworks with passion and energy
  • Assist and close complex transactions and be willing to get into the trenches with the team

This role will require you to work on-site at our Denver, CO office location. 

Qualifications

  • 1-3 years outbound sales experience, preferably in an inside sales, BDR/SDR, high-velocity sales environment
  • Team player, strong collaborator
  • Consistent success with sales quota attainment
  • CRM experience
  • Excellent written/verbal communication skills
  • Motivation, drive, and a self-starting attitude
  • Ability to understand customer needs and meet that need with a successful product sale
  • Strong time management and organizational
  • Bachelor's Degree

Additional Information

The OTE for this position is $66,000 - $84,000

Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available.

Summary of Freshworks Benefits:
Freshworks offers multiple options for dental, medical, vision, disability, and life insurance. Equity + ESPP, flexible PTO, flexible spending, commuter benefits, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

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