Central Navigator (English and Spanish Speaking)

  • 445 E 1st St, Fremont, NE 68025, USA
  • Full-time

Company Description

Fremont Family Coalition is a Community Collaborative serving Dodge County and surrounding areas in Nebraska. We use a Collective Impact approach to create community partnerships that empower individuals and families to improve their quality of life.

Job Description

The Central Navigator assists individuals and families in accessing needed prevention services and resources in the community, especially during times of stress and crisis. The Central Navigator’s mission is to strengthen Fremont Family Coalition’s Community Response Program, which increases child, youth, and family well-being and decreases risk factors that could lead to entry into higher-end systems of care. The Central Navigator is a trusted member of the community with strong leadership, partnership, and communication skills.


$16.83 to $21.63 per hour

(Around $35,000 to $45,000 per year if working 40 hours/week)


This position is full-time, hourly, and non-exempt.

Hours of Work

This position’s hours are typically 8:30am to 5:00pm Monday through Friday with a 30 minute lunch (40 hours/week). Overtime (over 40 hours/week) is rare and must be approved by a supervisor. Candidates may discuss alternative work arrangements with us during the hiring process.


  • Knowledge of community services and resources
  • Knowledge of motivational interviewing, assessment tools, family and youth centered practices, relationship building, trauma-informed care, protective factors, and collective impact
  • Experience working with vulnerable and diverse populations
  • Communication and customer service skills
  • Organization and detail-orientation skills
  • Public speaking skills
  • Leadership skills
  • Teamwork skills
  • Able to learn and use online database systems for information keeping and reporting

Essential Functions

  • Communicate with providers, individuals, youth, and families on behalf of the Community Response program in-person, by phone, by email, and by videoconference in English and Spanish
  • Actively listen, ask questions, and share information and resources with providers, individuals, youth, and families
  • Ensure receipt of intake information to assess Community Response participants’ needs, goals, and eligibility for other services and supports
  • Ensure completion of required forms by providers, individuals, youth, and families engaging in Community Response
  • Make referrals to community partners and program coaches and follow up on services rendered
  • Actively update, distribute, and publicize the Fremont Family Coalition resource manual
  • Timely administer Flex Funds for families with immediate needs when all other funding options are dissolved
  • Maintain physical and electronic files and keep the confidentiality of participant information
  • Collect, enter, and report on data in Community Response’s online system
  • Conduct outreach activities to inform area individuals, youth, families, providers, businesses, and other groups of Community Response and area services and resources
  • Engage with the community at large via Fremont Family Coalition’s social media pages and website
  • Stay updated on changing federal, state, and local law, policy, programs, and services available to meet the needs of individuals, youth, and families
  • Attend and facilitate trainings, presentations, and meetings, including on topics such as motivational interviewing, assessment tools, family and youth centered practices, relationship building, trauma-informed care, protective factors, and collective impact
  • Lead one or more lifespan groups for the Fremont Family Coalition and facilitate strategic planning
  • Participate in and lead community diversity and inclusion activities in collaboration with partner organizations, including by serving on and providing administrative support for boards, teams, and councils
  • Assist Community Impact Director with grant writing and reporting as needed
  • Assist fellow Central Navigator(s) as part of a team
  • Assist Fremont Family Coalition Leadership Team, Nebraska Children and Families Foundation staff, and Fremont Area United Way staff as needed


Fremont Family Coalition employees are offered the following benefits through our comprehensive fiscal sponsor, Fremont Area United Way:

  • Paid Holidays
  • Paid Vacation Days
  • Paid Sick Leave
  • Paid Bereavement Leave
  • Employer Sponsored Health Insurance (Adult/Child) with Prescription Coverage and Child Vision/Dental

Because Fremont Area United Way has fewer than 50 employees, Fremont Family Coalition employees are not covered by the Family Medical Leave Act. We may be able to offer the selected candidate unpaid time off, a change in position classification, or alternative work arrangements if needed.

Because Fremont Area United Way is a 501(c)(3) non-profit, Fremont Family Coalition employees may be eligible for the federal Public Service Loan Forgiveness Program.


Work Environment

Ability to appear physically in our office and our community is required. Office dress is usually professional casual. Some events may require dressing up and may be outside or off-site. Some remote work may be possible or required due to COVID-19.

Physical Demands

This position involves being stationed at a desk and communicating with others, including the public. Although Fremont Family Coalition and its comprehensive fiscal sponsor, Fremont Area United Way, together have fewer than 15 employees, we will consider reasonable accommodation requests and encourage people with disabilities to apply.


This position involves some local travel for community outreach. Public transportation here is limited, so travel would likely be by car. Employees who drive a personal vehicle while working for us must have a driver’s license and liability insurance. Any mileage paid is at the IRS standard rate.

Professional development is important to us, so we include it in our budgets. We try to send our employees to conferences or events within the state. These opportunities might require longer drive times and hotel stays.

Reports To

Community Impact Director

Supervisory Responsibility

This position may oversee contracts with service providers.

Required Language Skills

English – Professional Working Proficiency (ILR Level 3)

Spanish – Professional Working Proficiency (ILR Level 3)

Preferred Language Skills

English – Full Professional Proficiency (ILR Level 4) or higher

Spanish – Full Professional Proficiency (ILR Level 4) or higher

Preferred Education

Bachelor’s Degree or higher

Additional Information

How to Apply

We prefer that candidates apply online through our Careers Page. Candidates may include any questions in the “Message to Hiring Manager” section of the online application.

Candidates without internet access may mail or drop off a resume and cover letter. For other application accommodations, please contact us by phone or email.

All applications must be received by November 2, 2020.

Other Information

Fremont Family Coalition employees work as a team and may be asked to help with other projects or assignments as needed. This position description is a guide and we can’t guarantee it will cover everything. Employee activities, duties, and responsibilities may change at any time with or without notice.

This position is funded by one or more grants. Grant funding changes and Fremont Family Coalition changes with it. Unfortunately, this means employees in grant-funded positions may be terminated due to lack of funding for their position. Although we try to be flexible and creative so that we don’t lose talented employees, sometimes it’s out of our hands.

We follow federal employment laws that require us to verify the selected candidate’s identity and eligibility to work in the United States.

We do our due diligence before hiring employees. The candidate we select will receive an employment offer conditioned on the results of a background check. The background check may include verifying education and prior employment, contacting professional references, checking publicly viewable social media, conducting a criminal background check, checking the Child/Adult Abuse and Neglect Central Registry, and checking driver’s records. Our background check process complies with the Fair Credit Reporting Act. We will ask the selected candidate’s permission before conducting these checks and will give them a chance to explain or correct anything negative that comes up.

We believe in equal pay for equal work and follow federal and state laws on pay discrimination. Although Fremont Family Coalition and its comprehensive fiscal sponsor, Fremont Area United Way, together have fewer than 15 employees, we value diversity and inclusion. We have no intention of discriminating based on race, color, national origin, religion, sex (including pregnancy, sexual orientation, or gender identity), disability, age, or genetic information.