Sales Advisor - Men's Tailoring Concession

  • Full-time

Company Description

Weekly Hours - 40hours per week 

We are looking for an enthusiastic and customer-focused Sales Advisor to join our Men’s Tailoring Concession at Frasers. You’ll be a brand ambassador, delivering expert tailoring advice, styling support, and first-class customer service in a fast-paced, high-volume retail environment.

This is your chance to join Threadology London ltd. a premium tailoring company within the UK’s leading department store group, where your product knowledge, passion for menswear, and sales skills will directly impact business growth.

  • Competitive salary plus commission
  • On-the-job training and development in tailoring and customer service
  • Career progression opportunities within Threadology London Ltd.
  • Be part of a dynamic, passionate team in a high-profile retail environment
  • Annual Clothing allowance
  • Pension Scheme

Job Description

Deliver outstanding customer service, offering expert advice on suits, jackets, trousers, shirts, and formalwear

  • Conduct measurements and fittings, providing recommendations for the perfect fit
  • Drive sales performance, upselling and cross-selling to maximise revenue
  • Maintain high visual standards and ensure the concession always reflects brand quality
  • Support stock management, including replenishment, size checks, and maintaining stock integrity
  • Actively contribute to team targets and KPIs, including conversion, UPT, and average transaction value
  • Stay up-to-date with product knowledge, trends, and tailoring techniques
  • Uphold Frasers’ and Threadologys’ standards, processes, and operational policies

Qualifications

Passion for menswear, tailoring, and premium customer service

  • Previous experience in retail, concessions, or high Street/premium fashion – tailoring experience preferred
  • Strong selling and influencing skills, with a track record of achieving targets
  • Excellent communication and interpersonal skills
  • Confident working in a fast-paced, KPI-driven environment
  • Highly organised, self-motivated, and a team player
  • Flexible to work weekends, evenings, and peak trading periods

Additional Information

 

Due to high levels of interest, vacancies may close early. We recommend applying as soon as possible.

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