Coventry Building Society Arena is home to unforgettable experiences for conferences, exhibitions, meetings, sport, music and live entertainment. We are an internationally renowned venue which attracts 1.2 million visitors a year and hosts more than 600 events a year.

 Coventry Building Society Arena is home to Coventry City Football Club and has hosted some of the world’s biggest names in music, including Coldplay, Rolling Stones, Harry Styles and the Arctic Monkeys.

 Our team is committed to providing the best experience and service for all of our visitors.

‘The Best Times Are Here, The Best People Are Here’ at Coventry Building Society Arena.

CBS Arena Open Day.

Overview

We have some exciting opportunities for proactive and technically skilled individuals to join our EPOS team on a casual basis. We are seeking EPOS Support members who can assist the business in ensuring the smooth operation of electronic point-of-sale systems during matchdays and events. You’ll be responsible for pre-event setup, troubleshooting, and resolving issues across a range of devices including card machines, tills, and printers.

Roles and Responsibilities:

• Prepare and configure EPOS systems ahead of matchdays and events
• Provide on-site support during events to ensure seamless operation
• Troubleshoot and resolve technical issues related to tills, card machines, and printers
• Collaborate with other departments to ensure EPOS readiness and functionality
• Maintain and update system documentation and support logs

Person Specification:

• Previous experience in event or venue-based technical support
• Knowledge of EPOS systems and peripherals
• Flexibility to work evenings, weekends, and holidays as required

Relevant Qualifications:

• Hands-on experience with Windows-based systems
• Familiarity with Android operating systems
• Strong problem-solving skills and technical aptitude
• Ability to work under pressure in fast-paced event environments
• Excellent communication and teamwork skills.
• Although these qualifications are desirable, full training will be provided to the successful candidate on our systems.

This role is offered on a casual basis which is offered around the needs of the business, particularly for large scale events and matchdays.

All casual roles at the Coventry Building Society Arena are paid on an hourly basis and weekly.

Benefits:

• Onsite free car parking.
• Subsidised canteen.