Area Manager - (Midlands)
- Full-time
Company Description
Everlast Fitness is the leisure division of Frasers Group.
Welcome to our world...
In our world the passion and ambition of our people have kept us moving. Their passion for fitness is second to none, their knowledge and service levels hook the customer, their drive and ambition to be the best is unrivaled.
As an Area Manager at Everlast Gyms, you will be responsible for overseeing the performance and operations of multiple gym locations within a designated region. Your primary goal is to ensure that each gym in your area meets and exceeds operational standards, delivers exceptional customer service, and achieves financial targets.
Job Description
Operational Management:
- Supervise and support gym managers within the assigned area.
- Ensure adherence to Everlast Gyms' operational policies and procedures.
- Implement strategies to improve efficiency and effectiveness in gym operations.
Financial Performance:
- Develop and execute strategies to achieve revenue and profit goals for each gym.
- Monitor financial performance and key performance indicators (KPIs) for each location.
- Implement cost-control measures to optimize profitability.
Staff Management:
- Recruit, train, and develop gym managers and staff.
- Conduct regular performance evaluations and provide constructive feedback.
- Foster a positive and inclusive work environment.
Customer Service:
- Ensure a high level of customer satisfaction across all gyms.
- Address customer concerns and feedback promptly and effectively.
- Implement initiatives to enhance the overall member experience.
Marketing and Sales:
- Collaborate with the marketing team to implement effective local marketing strategies.
- Monitor and analyse sales performance, providing recommendations for improvement.
- Develop and execute sales promotion activities.
Compliance and Quality Assurance:
- Ensure compliance with industry regulations and Everlast Gyms' standards.
- Conduct regular audits to assess the quality of services and facilities.
- Implement corrective actions as needed.
Qualifications
- Previous experience in a similar role within the fitness or gym industry.
- Strong leadership, organisational, and communication skills.
- Knowledge of fitness industry trends and best practices.
- Ability to analyse financial data and make data-driven decisions.
- Excellent customer service and interpersonal skills.
- Flexibility and the ability to travel between gym locations within the assigned area.
Additional Information
Want to know see more of the great things our brand does please visit our LinkedIn page here.
An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
- Think without limits - Think fast, think fearlessly and take the team with you
- Own it and back yourself - own the basics, own your role and own the results
- Be relevant - Relevant to our people, our partners and the planet