Technical Support Manager
- Full-time
Job Description
Job background
- Our best candidate has a BSc. In Electronic or Computer. 5-10 years’ experience with a minimum of 3 years in a managerial role.
- Our candidate is a customer-oriented, problem solver, Learning and development-oriented
Job Role
- To support your team and guide them to provide the best service to our customer in a reasonable time with the highest quality
- Prepare all technical proposal and provide assistance to other departments (sales and Procurement) to achieve the annual objectives
- Supervise all team members in all phases of technical projects and provide 2nd level support
- Perform performance appraisal for all technical team
- Act as a focal point for all issues/tasks related to this department
- Ensure that the team is updating their technical skills and stay up-to-date with technology
- Validate the current product lines and participate in adding/remove products
- To lead his team in all projects and provide the install new product.
- To make sure that we provide excellent technical services quality to our customers,
Qualifications
- BSc. In Electronic or Computer.
- 5-10 years’ experience
- minimum 3 years in a managerial role.