Assistant Manager

  • Full-time

Company Description

Since 2002 our recipe for success has been simple, a combination of restaurant excellent teams, raving fans, and a commitment to our communities. We believe deeply in the importance of our mission to “build people and profits, one smile and a story at a time.”

Fourteen Foods is a multi-unit owner and operator of 189 DQ Grill & Chill® restaurants and Dairy Queen Braziers in Alabama, Florida, Indiana, Iowa, Kentucky, Minnesota, Nebraska, South Dakota, Tennessee, and Wisconsin.


Our passion drives us to provide an escape from the ordinary, with a place to enjoy life’s every day celebrations.  So come and see our soft serve artists and GrillBurger® crafters create everyday magic as the heart and soul of DQ.  Whether you are next in line or the next generation, here’s to you, our customers and our greatest fans.

Job Description

Summary: Provide quality customer service and food products using standards set by Fourteen Foods and International Dairy Queen to enhance the customer’s visit, while assisting general manager with daily and weekly management responsibilities.
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Essential Functions:
• Supervise work crew and ensure shift responsibilities are completed.
• Complete daily bookwork and ensure it is accurate and complete.
• Initial training of new employees and on-going training of existing employees.
• Complete cash register transaction with customer and prepare orders.
• Prepare food products according to food preparation guidelines.
• A general working knowledge of all food/product preparation equipment.
• Perform cleaning duties in all areas of the store:
• Sweep and mop floors, sweep and pickup parking lot
• Wipe counters and dining room tables, and wash dishes and utensils
• Keep food preparation area clean and neat
• Empty trash receptacles and keep dumpster area clean
• Clean doors, windows, walls and restrooms as needed
• Clean and organize walk-in cooler, walk-in freezer and storage rooms
• Stock supplies as needed throughout the day.
• Work as a “team” member to assure consistent customer satisfaction.
• Perform interviewing and hiring decisions.
• Assist manager with weekly schedules to provide proper coverage to assure consistent customer satisfaction.
• Complete ordering and taking inventory.
Additional Responsibilities:
• Assist manager with achieving financial goals set for the store.
• Assist the manager with local Marketing initiatives.
• Other duties as assigned.
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Qualifications:
• Previous supervisory experience preferred.
• Above average math skills.
• A positive attitude with effective leadership qualities.
• Experience in fast food or retail preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.