Logistics and Fleet Support Officer
- Lekki, Nigeria
We are currently looking for an intelligent and vibrant individual to fill the role of a Logistics and Fleet Support Officer.
Location: Lekki, Lagos
The job holder will provide support to the client accounts officers managing immigrations and expatriate services
Duties and Tasks/Essential Functions:
· Research required information for visa and immigration facilities processing using available resources including the internet, the experience of team members and personnel of relevant agencies;
· Deliver service and support to Client account officers and in certain instances, directly to Clients
· Interact with clients and Account officers to provide and process information in response to inquiries, concerns, and requests about processes and services;
· Gather customer’s information and determine issues by evaluating and analyzing specifics
· Monitor vehicle movement and repairs.
· Follow standard processes and procedures.
· Identify and escalate priority issues according to Client specifications.
· Redirect problems to appropriate source.
· Accurately process and record all transactions in ledgers provided.
· Offer alternative solutions where appropriate with the objective of retaining clients’ business;
· Organize ideas and communicate oral messages appropriate to the team, clients and situations;
· Follow up and make scheduled call backs to clients where necessary.
· Any other job or responsibilities that may be assigned.
Must have a good first degree.
Must have basic understanding of logistics and fleet management.
Must not be younger than 25 years.
Must reside around Lekki / Ajah axis of Lagos state.
Skill and Knowledge Qualifications
· Proper phone etiquette;
· Ability to speak and write clearly and accurately;
· Demonstrate proficiency in typing and grammar;
· Knowledge of basic computer applications and equipment;
· Effective listening skills;
· Willingness to co-operate with others and work to the greater good;
· Multi-tasking capabilities;
· Ability to drive will be an added advantage
Only suitable candidates will be contacted.