Our Client, a top notch player in the insurance Industry is seeking to hire apt and dynamic candidates who will function as a Front desk Officer in different designations where they have presence. The Front Desk Officer will be responsible for attending directly to clients inquiries.

• Provides customer service support to the organization by obtaining, analyzing and
  

verifying the accuracy of order information in a timely manner.

• Prepares customer service summary reports.
  

• Co-ordinates the handling of difficult and/or unusual situations.

• Ensures and provides quality service to both internal and external customers.

• Handle inbound customer service calls with professionalism.

• Answer customer inquiries and follow through on requests.
•  Sending out messages to customers; Birthday, Seasonal or any other messages promptly.
  

• Take thorough notes and promptly forward action items that need to be handled by others.

A minimum of OND/HND degree

0-2 years work experience

JOB SKILLS AND REQUIREMENTS

• Strong analytical skill
• Excellent communication skills
• Negotiation skills
• Attention to details is key
• Good leadership skill
• Planning and management skills

The role is open to only candidates residing in Abuja